Service Desk Specialist

We are looking for a highly skilled Service Desk Specialist to join our team at Cognizant. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary objective will be to ensure that all incidents are resolved efficiently and effectively, adhering to our defined SLAs and...

About the RoleWe are seeking an experienced Clinical Service Desk Specialist to join our team. This role will be responsible for providing exceptional customer service and technical support to our healthcare customers.Responsibilities:Respond to incoming service desk calls from healthcare customers regarding clinical applications such as Epic, Cerner,...

Job OverviewThis is a unique opportunity to join NTT DATA, Inc. as a Clinical Service Desk Representative - Healthcare Support Specialist.

In this role as a Service Desk Specialist, you will engage in the analysis, diagnosis, and resolution of incidents, which can range from simple inquiries to complex technical challenges, by employing ITIL best practices and utilizing a variety of ticketing tools. You will be responsible for initial service request processing, proactive business...

We are currently seeking a **Service Desk Specialist** to assist our geo-distributed team in providing end-user support to a diverse range of EPAM clients. In this role as a Service Desk Specialist, you're expected to perform analysis, diagnosis, and resolution of incidents, encompassing simple inquiries to complex technical challenges, while utilizing ITIL...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

**Job Overview**Ntt Data Services is a leading provider of digital, cloud, and automation services. As a Technical Support Specialist on our Clinical Service Desk team, you will play a critical role in delivering exceptional support to healthcare customers.**Estimated Salary:** $65,000 - $85,000 per year**Responsibilities: Respond to incoming service desk...

About the RoleWe are seeking a Technical Support Specialist to join our Clinical Service Desk team in Guadalajara, Mexico. This is a remote opportunity that requires strong technical troubleshooting skills and excellent communication abilities.Job ResponsibilitiesProvide timely and effective support to clinicians via inbound callsTrack and document incident...

Job OverviewWe are seeking a skilled Customer Support Specialist to join our Provider Clinical Service Desk team. This is an exciting opportunity to work in a fast-paced call center environment, providing exceptional support to our customers 24/7.Key Responsibilities:Resolve customer incidents in a timely and efficient manner.Track and document comments,...

Currently, we are looking for a **Junior Service Desk Specialist** to join our geo-distributed team in providing end-user support to EPAM’s clients. As a Junior Service Desk Specialist, you will undertake analysis, diagnosis, and resolution of incidents, which may range from straightforward questions to more complicated technical issues, using ITIL best...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

Guadalajara, Mexico - 2924983 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Wipro Limited, a leading technology services and consulting company, seeks a talented Help Desk Support Specialist to join their team.Salary: $60,000 - $80,000 per yearAbout the Role:We are looking for an experienced Service Desk Analyst to support our global clients. As a key member of our team, you will be responsible for providing technical support and...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Estamos en búsqueda de **Service Desk L1 **con más de 2 años de experiência con las siguientes **habilidades**: - Experiência en el servicio de asistencia técnica o en call center. - Habilidades de disciplinadas y resolución de problemas. - Experiência práctica con lo siguiente Sistemas operativos Windows - **Clientes**: Windows7, Windows Vista,...

Guadalajara, Mexico - Tech Hiring - 3068277 **Job Description**: **_ONSITE POSITION IN GUADALAJARA - MEXICO_** - We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six...

En Workast nos encontramos en búsqueda de tu talento. Si tienes 2 a 3 años de experiência dando Soporte en Service Desk, (Technical Support & Customer Service) maneja inglés conversacional avanzado y tienes ganas de desarrollarte profesionalmente estas es tu oportunidad para colaborar en una importante empresa internacional ubicada en Guadalajara,...

We are seeking a dedicated and detail-oriented **Service Desk QA Lead** to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction and driving continuous...