Agente de Customer Support

hace 2 semanas


Ciudad de México Ualá ABC A tiempo completo

En Ualá ABC queremos sumar a nuestro equipo una persona con el rol de **Agente de Customer Support **para dar soporte en la atención a nuestros clientes.

**Tendras el desafío de...**
- Brindar una excelente atención a los usuarios de Ualá ABC.
- Detectar oportunidades de mejora en la experiência que ofrecemos a nuestros usuarios.
- Garantizar una excelente experiência en la gestión de consultas y resolución de reclamos de los usuarios que se contactan con CX de Ualá.
- Identificar propuestas de mejora del producto y de la atención.
- Compartir mejores prácticas de atención con el equipo.

**Para tomar este rol necesitamos que cuentes con...**
- Estudio secundario completo o universitario en curso (o completo) en carreras a fines.
- Experiência en atención al cliente (deseable).
- Habilidades para trabajo en equipo y orientación a resultados.
- Excelentes habilidades de redacción.
- Disponibilidad Full Time.


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