Agente Customer Experience

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

**Customer Service Agent - Regional Branch** The Global Family Support Foundation is a U.S.based nonprofit organization and is looking for a highly motivated & self-driven Customer Service Agent to join our sales team. A Customer Service Here at our Foundation, we offer a clear path for career growth and leadership opportunities and uncapped commissions...

IQsec es una empresa 100% mexicana con más de 15 años en el mercado, brindamos soluciones integrales de Seguridad Informática y soluciones especializadas e innovadoras en el mercado de Ciberseguridad, nos encontramos en búsqueda de: Customer Experience unirse a nuestro equipo. **Requisitos** Lic. en Marketing Digital, Comunicación y Medios,...

Dir Customer Experience Country: Mexico **WHAT YOU WILL BE DOING** *Definir escenarios futuros desde la medición y el modelado de indicadores hasta el roadmap estratégico. Utilizar un enfoque innovador, creativo y con visión de negocio en la ideación y el diseño de nuevos servicios, conceptos y experiências de usuario únicas y diferenciales para...

Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A Customer Experience Advocate supports customers by providing helpful information, answering questions, and responding to complaints....

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience deep diving on selling partner-level issues and delivering recommendations - Advanced English and fluent Spanish Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

**Remote Work: Yes** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

Director, Live Operations, Customer Experience page is loaded Director, Live Operations, Customer Experience Solicitar locations COL-Bogotá PER-Lima ARG-Buenos Aires MEX-Ciudad De México time type Full time posted on Publicado hace 3 días job requisition id JR109092 ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

Important and prestigious company requires Customer Service Customer retention and advice to understand their needs and align products and services United States customer service Experience in call center or customer service via telephone, Minimum 2 years experience From high school completed Advanced oral and written English between b2 and c2. Hours...

Our customer service agents are the face of our company! They're our most important resource, since they'll be the ones who guide customers through the renting experience. For this reason it is very important that our agents keep two things in mind; **patience** and **kindness**. Gecko has been well known and differentiated from other rentals for its...

**International company looking for talent to join our team!** **PROFILE** - 1 - 2 years Contact Center experience is preferred, but not required - High school diploma or GED is required. - Must have basic computer skills. Microsoft Office knowledge is a plus. - Excellent customer service skills in both written and verbal communication is essential. Must be...

**Carestino** es una empresa joven, en constante crecimiento, desarrollo y expansión a todo LATAM. Actualmente estamos en la búsqueda de un **Asesor de Customer Experience.** Deberá ser capaz de asumir el pleno control de sus gestiones, teniendo iniciativa en el desarrollo de sus acciones creativas y audaces para generar resultados más eficientes....

The Customer Excellence Supervisor will Analyze customer requirements, Process mapping, Data Analysis, Opportunity areas identification, Design and develop action plans. **Key Responsibilities**: Analyze customer requirements, Process mapping, Data Analysis, Opportunity areas identification, Design, develop action plans. Ensures a better understanding of...

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...

About the Role As the Program Manager for Policy Harmonization within the LATAM Product Insights & Roll-out initiative, your role is to actively streamline and strengthen customer support policies, ensuring they are both globally applicable and sensitive to local needs regarding regulations, competition, and market dynamics. By leveraging data and market...