IT Manager

hace 6 meses


Ciudad de México IQVIA A tiempo completo

**Job Overview***:

- ** Manage and coordinate all information Technology (IT) support activities related to computer operations in a client / server environment, to restore service and/or identify and correct core problem.**:

- ** Configures, installs, maintains and upgrades computer systems hardware and software**:

- ** Administers and maintains security of operating systems**:

- ** Restores files or systems by designing, writing and implementing back-up procedures**:

- ** Performs recovery procedures, scheduling and back-ups and monitors batch processes**:
**Essential Functions**
- Forecast IT resource requirements including personnel, software, equipment and facilities and make recommendations to senior management.
- Develop detailed schedules for all information system equipment to obtain maximum utilization
- Establish and implement Information Technology (IT) policies, procedures and standards and ensure conformance with information systems goals and procedures.
- Provide advice, support and guidance to site IT infrastructure as well as manage assets, backup/restore operations, preventive maintenance and system protection.
- Provide technical leadership and act as mentor to junior staff. Delegate IT support tasks, provide training, advice and assistance when necessary and aid in personal development
- Provide technical leadership in the effective use of internal data processing, automated office systems and data communications
- Escalate more complex problems to appropriate level of management and provide information on problems that are severe in nature or that are exceeding target dates
- Participate on global and regional project teams.
- Set up and maintain library and materials for end-users reference.
- Perform other duties as required.
- May be required to perform duties outside working hours. This will be managed according to the applicable country regulations.

**Qualifications**
- Bachelor's Degree Required
- 5-7 yrs of Information Technology Experience Required
- Working knowledge of Microsoft server, workstation

and networking technologies.
- English advanced: possess excellent verbal and written communication

skills.
- Working knowledge of industry standards with

regards to system and network administration.
- Ability to establish and maintain effective working

relationships with coworkers, managers and clients.
- Project management exposure.



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