Service Desk

**About Us** Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 900 employees, we continue to grow our...

**Job description** IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service...

**Job description** IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service...

**Everyday duties** **Job duties include but are not limited to** - Interface directly with customers to understand implementation requirements for retail POS and ERP solutions. - Develop clear articulation of business-relevant analysis from data for all levels from executive to granular reports. - Documentation of business, functional and integration...

**We need a fast-moving, skilled team player with prior experience in technical writing, content marketing and/or interaction design. This role specifically focuses on creating technical chatbot content, leveraging and improving existing content, and bring innovative content strategy to excel in end-user experience.** **The Espressive Employee Language...

**Project** Description**: The Helpdesk Analyst will form part of the CES Helpdesk, which manages the service delivery for clients, providing a single entry point for clients and ensuring quality, consistency and value delivered through the services underpinning multiple client offerings. The Helpdesk will provide incident management, triage and be the focal...

We are Kueski, and our mission is to develop an ecosystem of financial products which are simple and convenient for our users. We are part of the financial digital transformation, being one of the key players in México. **Objective** **Requirements of the position**: - Help desk, monitoring and troubleshooting experience, including servers, network,...

**Essential Duties and Responsibilities** - Review order package and all required documentation to confirm all required documentation and applicable information is available for implementation. - Attend call(s) with the customer as coordinated by the Project Manager for information gathering and/or validation with the customer. - Communicate effectively...

**_About Espressive_** Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have...

Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have self-service if employees are not...