On-site Support Engineer
hace 2 meses
Be a part of **Stefanini**
At Stefanini we are more than 30,000 geniuses, connected from more than 40 countries, we co-create a better future.
**Requirements**:
- 2+ years corporate computer support with strong emphasis on Microsoft Windows
- English advanced knowledge
- Availability to work on-site in Zapopan, Jalisco
- Advanced level troubleshooting capability
- Advanced level experience with Microsoft Office/ Office 365 suite
- Advanced level experience with computer imaging software and data migration processes (e.g., SCCM, Intune, Autopilot or equivalent)
- Advanced level experience with Active Directory (OU/ Domain Trust Relationship concepts)
- Understanding of Windows architecture including permissions, file structure and registry
- Experience with endpoint protection and encryption (Bitlocker) support
- Advanced level experience with using remote desktop support tools
**Essential Duties and Responsibilities**:
- Provide Windows, software, and hardware support, onsite in a corporate environment.
- Stage, provision, and deploy IT machines to end users following best business practices.
- Diagnose, troubleshoot, and implement fixes for a variety of technology.
- Create, modify, and follow appropriate KB articles.
- Manage workload via ticketing software.
- Prioritize and complete work in a group and independently with mínimal supervision.
- Communicate technical information to non-technical audiences
**We offer**:
- Salary negotiable
- Legal benefits
- Benefits above the law
- Discounts in gyms, languages schools, etc.
- Career plan
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $12,000.00 - $15,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Descuentos y precios preferenciales
- Programa de referidos
- Vacaciones adicionales o permisos con goce de sueldo
Experiência:
- Soporte técnico: 2 años (Deseable)
Idioma:
- Inglés (Deseable)
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