Cloud Support Engineer
hace 6 meses
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level - IC3
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
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Technical Support Engineer
hace 6 días
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Oracle. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences and driving innovation in cloud solutions.
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Cloud Engineer
hace 3 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the Role:The Oracle Cloud Infrastructure (OCI) team provides the opportunity to build and operate a suite of massive scale, coordinated cloud services in a broadly distributed, multi-tenant cloud environment.To support the vision, we are building a platform that manages end-to-end lifecycle, from provisioning to upgrade to terminate; and provides a...
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SaaS Cloud Support Specialist
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOracle SaaS Cloud Technical Support Role Overview We are seeking a highly skilled and motivated Technical Support Engineer to join our Oracle SaaS Cloud Central team. As a key member of this team, you will be responsible for providing post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and...
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Senior Cloud Engineer
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoAbout The OpportunityWe are on a mission to revolutionize cloud computing by building a cutting-edge Data Platform service that showcases the latest technologies and design principles. As a senior engineer, you will have the chance to collaborate with a talented team of engineers who are passionate about innovation and customer satisfaction.Your...
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Cloud Infrastructure Engineer
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoOracle's Cloud Infrastructure is seeking a highly skilled Cloud Infrastructure Engineer to join our team. As a key member of our Site Reliability Engineering team, you will be responsible for designing and delivering mission-critical infrastructure for our cloud services.**Key Responsibilities:**Design and deliver scalable and secure cloud infrastructure...
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Cloud Solutions Engineer
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionYour role as a Cloud Solutions Engineer at Oracle involves resolving technical issues, monitoring systems, and collaborating with internal teams to implement best practices. You will engage with customers to understand their needs, provide training, and deliver exceptional customer service.Responsibilities:Manage and support customer...
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Cloud Support Engineer
hace 2 meses
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Cloud Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...
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Senior Cloud Operations Engineer
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Senior Cloud Operations EngineerOracle is seeking a highly skilled Senior Cloud Operations Engineer to join our team. As a key member of our cloud operations team, you will be responsible for ensuring the availability, scalability, and efficiency of our cloud services.Key Responsibilities:Design and implement cloud infrastructure solutions to meet...
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Cloud Automation Engineer
hace 2 semanas
Zapopan, Jalisco, México Jones Lang LaSalle Incorporated A tiempo completoJob SummaryJones Lang LaSalle Incorporated is seeking a highly skilled Cloud Automation Engineer to join our team. As a Cloud Automation Engineer, you will be responsible for designing, developing, and automating solutions that improve the efficiency, scalability, and reliability of our cloud infrastructure.Key ResponsibilitiesDesign and develop scalable...
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Cloud Operations Engineer
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completo{"A_Summary": "Job Title: Cloud Operations EngineerJob Description: Oracle is seeking a highly skilled Cloud Operations Engineer to join our team.Responsibilities: Solve complex problems related to infrastructure cloud services.Handle customer incident tickets and/or deploy software in test or production systems.Perform testing on test systems or production...
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Cloud Operations Engineer
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionJob Title: Cloud Operations EngineerJob Summary: We are seeking a highly skilled Cloud Operations Engineer to join our team at Oracle. The successful candidate will be responsible for designing, implementing, and maintaining large-scale cloud-based systems and services.Key Responsibilities:Design and implement cloud-based infrastructure and...
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Cloud Infrastructure Engineer with DevOps Expertise
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoOverviewOraclerequires a skilled Cloud Infrastructure Engineer to join our team. As a Cloud Infrastructure Engineer with DevOps expertise, you will be responsible for designing, building, and maintaining our cloud infrastructure.About UsWe are a dynamic team within Oracle, working on cutting-edge technology in the cloud computing space. Our goal is to...
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DevOps Engineer
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob Summary We are seeking a skilled DevOps Engineer to join our Energy and Water DevOps team at Oracle. As a DevOps Engineer, you will play a critical role in designing, implementing, and maintaining our SaaS cloud platform. Key Responsibilities Design and implement automation scripts to improve our cloud infrastructure. Collaborate with cross-functional...
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Cloud Support Specialist
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for delivering exceptional technical support to customers.**Key Responsibilities:**• Provide post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and unplanned outages, and Oracle SaaS Cloud Portal features &...
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Cloud Infrastructure Support Specialist
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryAs a Cloud Infrastructure Support Specialist at Oracle, you will be responsible for solving complex problems related to infrastructure cloud services and building automation to prevent problem recurrence. You will design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services.Key...
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Cloud Support Engineer
hace 8 meses
Zapopan, México Oracle A tiempo completoSome of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...
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Cloud Support Engineer
hace 6 meses
Zapopan, México Oracle A tiempo completoSome of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...
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Senior Support Engineer
hace 2 semanas
Zapopan, México Oracle A tiempo completoAdvanced database skills (DB2, Oracle, Sybase, Informix, MS SQL Server). - Knowledge of operating systems (WINDOWS, LINUX). - Hands on Linux shell commands to configure servers, track memory & disk usage, file management and permissions is required. - Experience in Cloud Infrastructure and Cloud Deployments. Oracle Cloud Infrastructure (OCI) experience is...