![North American Production Sharing de México](https://media.trabajo.org/img/noimg.jpg)
Order Management
hace 1 semana
**Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**:** Customer Support Representative**
To providecustomers and co-workers with exceptional levels of service through data entry, report creation and effective, professional communication and administrative duties, as requested.
**MINIMUM QUALIFICATIONS**:
- High School Diploma or equivalent
- Methodical, organized and detail oriented work habits and ability to work independently and take charge with minimum direction.
- Strong written and verbal communication skills, excellent phone presence, and professional image
- Past experience working collaboratively, in a team oriented environment.
- Ability to accurately perform duties that require basic math aptitude.
**PREFERRED QUALIFICATIONS**:
- 2+ years of experience in an office environment providing customer service, data entry, and telephone support in a manufacturing or service company.
- Demonstrated ability to effectively service and drive solutions for customers.
**ESSENTIAL FUNCTIONS**:
- Accurately, promptly, thoroughly, efficiently and warmly addresses all customer needs (internal and external) in a professional manner.
- Understands and appliesCompany procedures, policies and guidelines.
- UnderstandsCompany products, product numbers and catalog material.
- Accurate entry of customer orders same day as receipt.
- Prompt resolution and follow up of order discrepancies with customers.
- Communicate accurate information to customers regarding delivery, price and order information.
- Accurately process EDI orders, maintain customer cross-reference of part numbers, retrieve ship to address information for drop ships, and creation of drop ship customers in Oracle customer master.
- Accurately and promptly maintains customer orders using daily exception reports and updates.
- Promptly and satisfactorily resolves issues related to customer orders, including but not limited to requests to change or expedite orders.
- Consistently monitors mailboxes specific to customer service and actions promptly.
- Accurately, thoroughly, efficiently, promptly, and warmly answers and supports calls from the Customer Service loop as well as direct calls.
**OTHER FUNCTIONS**:
- Comply with all of the Company's employee safety expectations and standards. Identify and bring forward safety risks or problems, make suggestions to improve safety, and assure that each other works safely.
- Maintains an orderly and clean work environment.
- Answer customer telephone inquiries and utilize computer system to respond in an accurate, timely and professional manner.
- Be familiar with and keep up-to-date on key policies and procedures as they relate to Sales and Customer Service.
- Maintain a thorough knowledge of customer accounts and product lines and capabilities.
- Perform all other duties as assigned.
**To work in Parque Industrial Pinos.**
**Schedule: Monday to Friday 7:00 am to 5:00 pm.**
**Nível de educación deseada**:
Superior - trunco
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Atención al cliente
**Industria**:
Tecnologia
**Habilidades**:
- order entry
- order managament
- bilingual
- customer service
-
Order Management
hace 1 semana
Tijuana, México NAPS A tiempo completo**Vacante para la empresa NAPS en Parque Industrial Los Pinos -Tijuana, Baja California**: **Customer service agent /Order management**:** Customer Support Representative** To providecustomers and co-workers with exceptional levels of service through data entry, report creation and effective, professional communication and administrative duties, as...
-
Order Management Specialist
hace 2 meses
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo**Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA’s y órdenes de venta. Las transferencias son...
-
Order Management Specialist
hace 3 horas
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo**Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA’s y órdenes de venta. Las transferencias son...
-
Order Management Specialist
hace 2 meses
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California**: **Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales Force para...
-
Order Management Specialist
hace 3 horas
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California**: **Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales Force para...
-
Order Management Specialist
hace 3 semanas
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades MISSION: TO SUPPORT THE MANAGEMENT OF CUSTOMER DEMAND RESPONSIBILITIES: - MANAGE AND FACILITATE THE TIMELY ENTRY OF CLIENT SO/ PO - ENSURE THE ACCURACY OF THE PRICES IN THE SYSTEM AND THUS MAINTAIN THE COMMITMENT DATES OF SALE ORDERS - VALIDATE AND UPDATE THE INFORMATION (THUS, EXTRACTION, INSERT AND DELETE,...
-
Order Management Specialist
hace 6 días
Tijuana, Baja California, México North American Production Sharing de México S.A. de C.V. A tiempo completoOrder management specialist(Order processing) Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA's y órdenes de venta. Las transferencias son realizadas...
-
Order Management Manager
hace 7 días
Tijuana, Baja California, México WS Audiology EMEA A tiempo completoThis Order Management Manager will be based in Tijuana and report to the VP Operations. This person will be responsible for preparing customer proposals/tender documents and fulfilling orders, from identifying customer needs, developing proposals, processing orders to shipment and delivery of orders to the suppliers.***: What you will do: Responsible for...
-
Order Management
hace 2 semanas
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo**Customer Support Representative** To providecustomers and co-workers with exceptional levels of service through data entry, report creation and effective, professional communication and administrative duties, as requested. **MINIMUM QUALIFICATIONS**: - High School Diploma or equivalent - Methodical, organized and detail oriented work habits and ability...
-
Order Management
hace 6 días
Tijuana, Baja California, México North American Production Sharing de México S.A. de C.V. A tiempo completoCustomer Support RepresentativeTo providecustomers and co-workers with exceptional levels of service through data entry, report creation and effective, professional communication and administrative duties, as requested.MINIMUM QUALIFICATIONS: High School Diploma or equivalent Methodical, organized and detail oriented work habits and ability to work...
-
Order Processing
hace 2 meses
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Baja California -Tijuana, Baja California**: **Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales...
-
Order Management Manager
hace 2 semanas
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades - Responsible for creating, maintaining, and communicating appropriate measure to the team and upper mgmt. - Responsible for leading and developing appropriate training programs and developing processes that ensure quality and created efficiencies. - Performs all necessary managerial functions to effectively and...
-
Order Processing
hace 2 semanas
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California**: **Order management specialist(Order processing)** - Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. - Revisar constantemente Sales Force para...
-
Order Processing
hace 6 días
Tijuana, Baja California, México North American Production Sharing De México A tiempo completoVacante para la empresa North American Production Sharing de México en Baja California Tijuana, Baja California:Order management specialist(Order processing)Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo.Revisar constantemente Sales Force para...
-
Order Processing
hace 6 días
Tijuana, Baja California, México North American Production Sharing de México A tiempo completoVacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California:Order management specialist(Order processing) Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo. Revisar constantemente Sales Force para detectar y...
-
Account Management Specialist
hace 2 semanas
Tijuana, México The Fi Company A tiempo completoDescripción y detalle de las actividades Serve as Fi & Client advocate as main point of contact for all non-NPD communications. Purchase Order management, account KPl's, daily/weekly communication, coordination shipments, communicating with clients to ensure overall client satisfaction. Collaborating with various internal departments to ensure client...
-
Order Management
hace 2 semanas
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades Experiência y requisitos Organización North American Production Sharing de México, S.A. de C.V. Giro Maquiladora (Export.) Actividad principal Administración de maquiladoras. Número de empleados 10000 **Área** Atención a Clientes **Contrato** Permanente **Turno** Diurno **Jornada** Tiempo...
-
Order Management Customer Service
hace 6 días
Tijuana, Baja California, México North American Production Sharing A tiempo completoCustomer Service RepresentativeRole: Responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests and utilizing product knowledge to improve sales and maintaining customer satisfaction. Maintains an ongoing relationship with customers, sales staff, distribution, purchasing, manufacturing and marketing.Main...
-
Professional, Manufacturing Quality Management
hace 2 semanas
Tijuana, México Samsung Electronics A tiempo completoPosition Summary 1. Draw and counteract quality problems of manufacturing process in advance, and stabilize manufacturing process and market quality by establishing warning and follow-up measures and report measures for production quality issues 2. Provide support in order to produce good quality products with regular audit to secure uniform quality during...
-
Account Management Specialist
hace 2 meses
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades Purchase Order management, account KPl's, daily/weekly communication, coordination shipments, communicating with clients to ensure overall client satisfaction. Collaborating with various internal departments to ensure client deliverables are identified, understood and addressed. Responsible for overall client...