Cloud Support Technician

About TechBiz Global GmbHWe are seeking a highly skilled Cloud Support Specialist to join our team.As a Cloud Support Specialist, you will be responsible for managing support tickets using CRM tools, providing front-line technical support with exceptional customer service, and troubleshooting customer inquiries and questions.Key Responsibilities:Manage...

Acts as the first line of customer support. Receives incoming customer queries, identifies relevant issues, and either directly resolves customer issues or refers the query through the appropriate channels, all while cultivating a strongly positive customer impression of Rackspace support. Through queue management, ensures that tickets are addressed by an...

Currently enrolled in a Bachelor’s degree in Computer Science or associated field with a graduation conferral date between December 2024 and December 2026 Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical customer problems that may span multiple AWS services and partner with...

About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V.As a Cloud Support Engineer, you will be responsible for solving complex technical issues and providing exceptional customer support to our clients.

Description **Main Responsibilities**: Support for Jenkins deployment executions. Automation of processes through Ansible and Jenkins. Analysis of code errors in Terraform to support deployments. Administration and support for cloud-based infrastructure services (Azure, AWS, GCP, and OCI). Management of Azure, AWS, GCP, and OCI cloud portals. Maintenance of...

About the RoleWe are seeking a skilled Cloud Support Expert to join our team in Mexico City. As a key member of our support squad, you will be responsible for providing top-notch technical assistance to our customers, ensuring they get the most out of our cloud-based platform.Job DescriptionProvide expert-level technical support to customers via chat, email,...

About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will play a critical role in providing exceptional support to our customers, helping them to succeed in the cloud.Key ResponsibilitiesYour primary responsibilities will include solving customer cases...

Description **Main Responsibilities**: Administration and support for OCI cloud infrastructure services, and potentially for AWS, GCP, and Azure. Management of OCI cloud portals and optionally other portals for Azure, AWS, GCP, and OCI. Resizing of load resources, configuration of parameters, security policy configuration, inventory maintenance,...

About the RoleAs a Cloud Support Engineer at Amazon Web Services, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility will be to provide timely and accurate solutions to customer inquiries, leveraging advanced troubleshooting techniques and collaborating with customers to resolve complex issues.Key...

Job SummaryAs a Cloud Support Engineer at Amazon Web Services Mexico S. de R.L. de C.V., you will be responsible for providing technical support to our customers across various cloud technologies. This role requires strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced environment.Key Responsibilities* Provide...

About the RoleAs a Cloud Support Engineer at Amazon Web Services Mexico S. de R.L. de C.V. - C68, you will be part of a customer-facing global organization that provides technical support to our customers and internal teams.

About the RoleThis position is part of the AWS Support Engineering team, a customer-facing global organization that provides technical support to our customers as well as our internal teams. The Cloud Support Engineer will be at the forefront of this transformational technology, operating on a follow-the-sun model. The role will assist a global list of...

Azure-like cloud environment may be a reference in our AWS ecosystem, but it is Amazon Web Services that you will work with. Here at Amazon Web Services Mexico S. de R.L. de C.V., we are looking for skilled professionals to join our team of Cloud Support Engineers as part of our ambitious growth plans in the region.As a Cloud Support Engineer at Amazon Web...

About the Role:As a Cloud Support Engineer with Amazon Web Services Mexico S. de R.L. de C.V., you will play a critical role in providing top-notch technical support to our customers. You will be responsible for solving complex customer issues, leveraging advanced troubleshooting techniques to provide tailored solutions and working closely with them to...

**Req ID**: 292898 We are currently seeking a Desktop Support Technician to join our team in Ciudad de México, México (MX-MEX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacement and repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Windows operating...

About Amazon Web ServicesAmazon Web Services (AWS) is a leader in cloud computing, providing a robust suite of products and services to power businesses. We pioneer innovation, and our customers trust us with their mission-critical applications.Job Summary:We are seeking a skilled Cloud Support Engineer I to join our team. As a Cloud Support Engineer, you...

As a Desktop Support Senior Technician at TTEC, you will be a key player in delivering exceptional IT support to our associates in Mexico City. Your technical expertise and passion for helping others will shine as you troubleshoot and resolve complex issues, ensuring seamless workflow and productivity.Key Responsibilities:• Provide top-notch technical...

Como **Sr. Support Technician**, te incorporarás en un equipo de más de 10 personas que actualmente realiza el Soporte N0 y N1 a las distintas aplicaciones de **CIB**. **Actividades**: - Administración Sistemas Linux desde la línea de comandos. Tunning, Análisis del sistema. - Programación en lenguaje de scripting (Shell). - Soporte directo a Riesgos...

Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching,...

About the RoleWe are seeking a skilled Cloud Support Engineer to join our global team at Amazon Web Services (AWS) in Mexico City, DIF, MEX.Job DescriptionThe successful candidate will be responsible for providing technical support to customers as part of our follow-the-sun model. They will act as the Cloud Ambassador across various AWS products, driving...