Client Success Representative

hace 6 meses


Desde casa, México Mosaic Global A tiempo completo

We are looking for a dynamic, proactive, and energetic Client Success Representative for a company that provides accounting and payroll services in the United States to build customer relationships to promote customer retention and loyalty.

**Key Responsibilities**:

- Reaching out to existing clients to follow up on customer satisfaction and understanding if they are taking advantage of the available resources that the company offers.
- Working with leadership on marketing pieces to be sent to new and existing customers.
- Leading demos and sales calls with potential clients.
- Following up with potential clients to collect needed documents and agreements.

**Requirements**:

- Advanced English Level.
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Minimum of 2 years of experience in communications, marketing, sales, account management, customer success or equivalent
- Sales or Marketing degree (desirable).
- High emotional intelligence and empathy skills.
- Customer service skills.
- Strong analytical and goal-oriented mindset.

**What we offer**:

- Salary of $20,000 MXN a month
- Work from home for an American company
- Mexican law benefits
- $800 extra pesos a month for home office expenses.

Tipo de puesto: Tiempo completo

Salario: $20,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Trabajo desde casa

Experiência:

- ventas: 1 año (Deseable)

Idioma:

- Ingles avanzado (Obligatorio)

Lugar de trabajo: Empleo remoto



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