![Mosaic Global](https://media.trabajo.org/img/noimg.jpg)
Client Success Representative
hace 5 días
We are looking for a dynamic, proactive, and energetic Client Success Representative for a company that provides accounting and payroll services in the United States to build customer relationships to promote customer retention and loyalty.
**Key Responsibilities**:
- Reaching out to existing clients to follow up on customer satisfaction and understanding if they are taking advantage of the available resources that the company offers.
- Working with leadership on marketing pieces to be sent to new and existing customers.
- Leading demos and sales calls with potential clients.
- Following up with potential clients to collect needed documents and agreements.
**Requirements**:
- Advanced English Level.
- Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
- Minimum of 2 years of experience in communications, marketing, sales, account management, customer success or equivalent
- Sales or Marketing degree (desirable).
- High emotional intelligence and empathy skills.
- Customer service skills.
- Strong analytical and goal-oriented mindset.
**What we offer**:
- Salary of $20,000 MXN a month
- Work from home for an American company
- Mexican law benefits
- $800 extra pesos a month for home office expenses.
Tipo de puesto: Tiempo completo
Salario: $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Trabajo desde casa
Experiência:
- ventas: 1 año (Deseable)
Idioma:
- Ingles avanzado (Obligatorio)
Lugar de trabajo: Empleo remoto
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