Employee Solutions Specialist

hace 7 meses

Santa Fe, México GE HEALTHCARE A tiempo completo

**Job Description Summary**: GE HealthCare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de 50.000 empleados en todo el mundo.

Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de datos, aplicaciones y servicios, respaldados por nuestra plataforma de inteligencia Edison. Operamos en el centro de un ecosistema que trabaja hacia la precisión de la digitalización de la salud, ayudando a impulsar la productividad y mejorando los resultados para pacientes, proveedores, sistemas de salud e investigadores de todo el mundo.

En este rol, serás responsable de asegurar que los estándares de servicio diarios se cumplan, mientras realizas distintas actividades en apoyo a nuestro equipo de People Operations a lo largo de la región Latinoamericana.

**Lo que harás**:

- Promover una cultura de excelencia en el servicio al cliente y mejora continua de los procesos, y manejar situaciones complejas con preguntas/solicitudes de empleados, People Leaders y HR Partners.
- Enlace entre distintos grupos de clientes y HR Partners para guiar, dirigir y/o resolver procesos clave del Lifecycle de los empleados.
- Punto de contacto ante escalaciones de People Operations relacionadas con procesos del servicio de proveedores.
- Compartir con el equipo de RH actualizaciones y cambios en los procesos pertenecientes al equipo de People Operations.
- Coordinar sesiones de capacitacion y workshops, apoyo en la creación y actualización de material para capacitaciones.
- Apoyo en las comunicaciones a Empleados/RH, como cambios en políticas y procesos, anuncios y newsletters.

**Lo que necesitas tener**:

- Carrera universitaria concluida.
- Fluente en Inglés y Español, hablado y escrito.
- Experiência previa en HR Operations, o bien en un ambiente enfocado al servicio al cliente, deseable en una compañía multinacional.
- Habilidad para trabajar de manera independiente y como compañero de equipo en un entorno de trabajo constantemente en cambio.
- Fuertes habilidades para la solución de problemas, identificación de áreas de oportunidad, estandarización y simplificación de procesos.
- Conocimientos actualizados referente a legislaciones y regulaciones locales.

**Sería bueno que tuvieras**:

- Experiência trabajando con el sistema Workday.
- Habilidad para adaptarse rápidamente a nuevas tecnologías.
- Portugués conversacional.

GE HealthCare es un Empleador de Oportunidades Iguales donde la inclusión es esencial. Esto significa que todas las decisiones se toman independientemente de la raza, el color, la religión, el origen nacional o étnico, el sexo, la orientación sexual, la identidad o expresión de género, la edad, la discapacidad u otras características protegidas por la ley.

Esperamos que todos los empleados vivan y respiren nuestros comportamientos: actuar con humildad y generar confianza; liderar con transparencia; entregue con enfoque e impulse la propiedad, siempre con una integridad inquebrantable

Nuestras recompensas totales están diseñadas para desbloquear su ambición al brindarle el impulso y la flexibilidad que necesita para convertir sus ideas en realidades que cambian el mundo. Nuestro salario y beneficios son todo lo que esperaría de una organización con fuerza y escala global, y estará rodeado de oportunidades profesionales en una cultura que fomenta el cuidado, la colaboración y el apoyo.

**#LI-AG3**

**Additional Information**:
**Relocation Assistance Provided**:No

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