Clerk-front Desk

hace 2 meses

Ciudad de México Marriott International, Inc A tiempo completo

**Job Number** 23000651

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Ontario, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott.

  • Front Desk Supervisor

    hace 2 meses

    México Hilton A tiempo completo

    Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

  • Gerente de Front Desk

    hace 2 meses

    Ciudad de México CLUB 51 A tiempo completo

    CLUB 51 es un espacio de formación y pensamiento empresarial y foros de discusión para temas de transformación, cambio y disrupción, con una amplia agenda de eventos y actividades. Forma parte del equipo de Front Desk como**:Gerente de Front Desk** **Requisitos**: - Bachillerato o licenciatura en: Turismo, administración, hotelería o similares. -...

  • Front Desk Agent

    hace 1 semana

    Ciudad de México Umbral, Curio Collection by Hilton A tiempo completo

    **Front Desk Agent (Hotel)** *Proceso de Check In / Check out. *Resolucion de Problemas. *Manejo de Terminales bancarias. *Atencion a los detalles. *Inglés avanzado indispensable. Pay: $8,000.00 - $10,000.00 per month COVID-19 considerations: Acordadas por GOB CDMX Work Location: One location Expected Start Date: 09/01/2023

  • Front Desk Supervisor

    hace 2 meses

    México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Supervisor

    hace 2 meses

    México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Mgr-Front Desk

    hace 3 semanas

    Ciudad de México Marriott International A tiempo completo

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Mgr-Front Desk

    hace 5 días

    Ciudad de México Marriott International A tiempo completo

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Manager - Front Desk

    hace 2 meses

    Ciudad de México, Ciudad de México W Mexico City A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas...

  • Manager - Front Desk

    hace 1 semana

    Ciudad de México, Ciudad de México W Mexico City A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas...

  • Assistant Front Desk Director

    hace 6 días

    Ciudad de México Sofitel Mexico City Reforma A tiempo completo

    Company Description Subdirector de Recepción Sofitel Mexico Reforma es una marca de hotel global que ofrece servicio cálido y experiências auténticamente regionales en lugares de presencia incomparable. Sea un embajador de la marca y su hotel como Subdirector de Recepción. - Sofitel Mexico Reforma el lugar donde la elegancia francesa se mezcla...

  • Front Desk Supervisor

    hace 1 semana

    México Auberge Resorts A tiempo completo

    **Company Description** Nestled along the coastal paradise of Riviera Maya on a pristine oceanfront site, remarkable for its lush and expansive mangrove gardens and deep white-sand beach, an extraordinary resort is taking shape: Etéreo, a new destination from Auberge Resorts Collection opening late 2021, will bring a compelling luxury experience where...

  • Front Desk Agent

    hace 2 meses

    México Hilton A tiempo completo

    Front Desk Agent A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in...

  • Front Desk Manager

    hace 2 meses

    México Grupo Hotelero Noroeste A tiempo completo

    FRONT DESK MANAGER **Requisitos**: - Experiência en Opera - Bilingüe - Liderazgo y disponibilidad de horario - Orientado a resultados y solución de problemas - Integridad y honestidad **Ofrece**: - **Prestaciones superiores a las de ley** **Envío de CV**: Blvd. Marina Mazatlán 2207, Marina Mazatlán, 82112 Mazatlán Mazatlán, Sin Tipo de puesto:...

  • Front Desk Agent

    hace 2 meses

    México Hilton A tiempo completo

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and...

  • Front Desk Receptionist

    hace 4 días

    Ciudad de México Excent Capital A tiempo completo

    **Sobre la empresa** - Excent Capital Ltd es broker de inversiones regulado con oficinas en Seychelles, Mexico y con planes de expansión al rededor del mundo. Proveemos a nuestros clientes una plataforma de inversiones para el mercado financiero internacional. Debido a nuestro constante crecimiento nos encontramos en búsqueda de: **Front Desk - Inglés...

  • Front Desk Agent

    hace 2 meses

    Ciudad de México, Ciudad de México Hilton Mexico City Reforma A tiempo completo

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Front Desk Agent

    hace 2 meses

    Ciudad de México, Ciudad de México Hilton A tiempo completo

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

  • Manager - Front Desk

    hace 2 semanas

    Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily...

  • Manager - Front Desk

    hace 1 semana

    Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completo

    Job Number 24092836Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a...

  • Manager - Front Desk

    hace 1 semana

    Punta de Mita, México The St. Regis Punta Mita Resort A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily...