Customer Experience Manager

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

**What to Expect** Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

**We are seeking to recruit an experienced customer service manager having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico.** **Key Deliverables** - Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs. - Team management of telephone/online based customer advisors, ensuring the...

IQsec es una empresa 100% mexicana con más de 15 años en el mercado, brindamos soluciones integrales de Seguridad Informática y soluciones especializadas e innovadoras en el mercado de Ciberseguridad, nos encontramos en búsqueda de: Customer Experience unirse a nuestro equipo. **Requisitos** Lic. en Marketing Digital, Comunicación y Medios,...

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...

A Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Experience Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...

About the role We are looking for a Bilingual Customer Experience Advocate to join our amazing team in Mexico City. In addition to providing on the phone support to our team of Tier-1 members during high-volume times of the day, you will also be responsible for supporting several cross-functional teams within Pangea to continuously improve our platform....

**Customer Success Manager** Book4Time is a global leader in wellness and recreation management solutions for the hospitality market. Our SaaS platform manages the end-to-end guest experience and back office operations for hotels, resorts, casinos and private clubs in over 85 countries. We are looking for a resourceful Customer Success Manager that can...

Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A Customer Experience Advocate supports customers by providing helpful information, answering questions, and responding to complaints....

About the Role As the Program Manager for Policy Harmonization within the LATAM Product Insights & Roll-out initiative, your role is to actively streamline and strengthen customer support policies, ensuring they are both globally applicable and sensitive to local needs regarding regulations, competition, and market dynamics. By leveraging data and market...

As the leading provider of open source database solutions, Percona’s Customer Account Team will own and execute a portfolio of renewal contracts for Percona customers in an assigned territory. The Customer Account Manager will manage their renewals pipelines, identify growth opportunities, negotiate contracts and work cross-functionally to ensure the...

Available vacancies Customer Success Manager Customer Success Manager ¡Hola! Estamos buscando al nuevo fichaje estrella para nuestro equipo como Customer Success Manager Somos Sesame HR, la solución digital que ayuda a equipos de Recursos Humanos , managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una sola...

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

**About this opportunity** The Customer Project Manager effectively and efficiently manages their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to manage performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the Ericsson business...

Experience with Excel - Experience analyzing data and best practices to assess performance drivers - Experience deep diving on selling partner-level issues and delivering recommendations - Advanced English and fluent Spanish Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. **SUMMARY**: **GPC** has an immediate...

**Job Description Summary**: How about belonging a leading global medical technology company that acts advancing the world of health? Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over...