Sl2 - Service Desk Support

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

En Workast nos encontramos en búsqueda de tu talento. Si tienes 2 a 3 años de experiência dando Soporte en Service Desk, (Technical Support & Customer Service) maneja inglés conversacional avanzado y tienes ganas de desarrollarte profesionalmente estas es tu oportunidad para colaborar en una importante empresa internacional ubicada en Guadalajara,...

En Workast nos encontramos en búsqueda de tu talento. Si tienes 6 meses o 2 años de experiência dando Soporte en Service Desk, (Technical Support & Customer Service) maneja inglés conversacional avanzado y tienes ganas de desarrollarte profesionalmente estas es tu oportunidad para colaborar en una importante empresa internacional ubicada en Guadalajra,...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

We are looking your talent as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services. As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of customer support...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Guadalajara, Mexico - 2924983 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Job OverviewThis is a unique opportunity to join NTT DATA, Inc. as a Clinical Service Desk Representative - Healthcare Support Specialist.

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

We are looking for a highly skilled Service Desk Specialist to join our team at Cognizant. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary objective will be to ensure that all incidents are resolved efficiently and effectively, adhering to our defined SLAs and...

Guadalajara, Mexico - 2924913 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

We are seeking a dedicated and detail-oriented **Service Desk QA Lead** to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction and driving continuous...

About the RoleWe are seeking a skilled Clinical Service Desk Agent to join our team. As a key member of our Provider Clinical Service Desk, you will be responsible for handling inbound customer calls and providing timely support to our healthcare customers.Job ResponsibilitiesRespond to incoming service desk calls from healthcare customers regarding clinical...

**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

About the RoleWe are seeking a Technical Support Specialist to join our Clinical Service Desk team in Guadalajara, Mexico. This is a remote opportunity that requires strong technical troubleshooting skills and excellent communication abilities.Job ResponsibilitiesProvide timely and effective support to clinicians via inbound callsTrack and document incident...

Wipro Limited, a leading technology services and consulting company, seeks a talented Help Desk Support Specialist to join their team.Salary: $60,000 - $80,000 per yearAbout the Role:We are looking for an experienced Service Desk Analyst to support our global clients. As a key member of our team, you will be responsible for providing technical support and...

**Technical Skills**: - Client Technical Service Awareness - Intermediate - Technical Troubleshooting - Retail systems like POS, BO, EMV, KDS, OCS, SOS timers, receipt printers, etc. - Advanced - Technical Troubleshooting - Account Management/password reset - Advanced - Technical Troubleshooting - OS - Advanced - Technical Troubleshooting - End Devices -...