Bilingual HR Representative
hace 4 meses
**Job description**
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net-worth individuals.
Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family-owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
- Inter-Con is Everywhere Security Matters._
**Responsibilities**:
- Utilize company equipment to facilitate calls
- Interact with all internal customers in a friendly and courteous manner
- Follow all prompts from call management system to provide the appropriate customer service
- Handle all issues in accordance with best practices and policies and procedures
- Assists with communicating health and supplemental benefits, along with retirement plans
- Effectively conveys information about HR and Payroll through various methods of communication
- Maintains employee records, ensuring completion and accuracy of details such as employee contact information, rates, and other key details
- Understand and adhere to all rules of conduct
- Perform other duties as assigned
**Qualifications**:
- 3+ years in a customer service position, with at least 1 year in Human Resources preferred
- C1EPL
- Basic understanding of windows based systems
- Excellent verbal communication skills and strong literary comprehension capability
- Capable of staying focused and tuning out outside distractions
- Ability to sit for long periods of time
- Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups._
Pay: $29,200.00 per month
Ability to commute/relocate:
- 11320, Ciudad de México, CDMX: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Human Resources: 1 year (preferred)
- Customer Service: 3 years (required)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 23/09/2024
Expected Start Date: 30/09/2024
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