Customer Success Manager Remoto

hace 2 semanas


Desde casa, México Experis A tiempo completo

Experis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa.

Nos encontramos en búsqueda de **Customer Sucess Manager**

**Requisitos**:

- Mínimo de 2 años de éxito con clientes, consultoría o experiência en ventas de software.
- Capacidad demostrada para gestionar varios proyectos simultáneamente manteniendo una estricta atención a los detalles.
- Experiência trabajando con equipos multifuncionales (Marketing, Producto, Ventas, Soporte, Revenue Ops)
- Fuertes habilidades ejecutivas de comunicación.
- Inglés avanzado.

**Actividades**:

- Supervisar e identificar las tendencias de adopción y utilización, brindar recomendaciones basadas en el riesgo y las necesidades comerciales de los clientes.
- Asesorar al cliente sobre las mejores prácticas del producto.
- Actuar como Trusted Advisor al alinear al cliente con el equipo de Ventas.
- Realizar revisiones comerciales con los clientes según sea necesario.
- Proporcione previsiones sobre la probable utilización futura de los clientes y las renovaciones de los contratos de la nube.
- Identificar los riesgos de reabastecimiento y renovación y colaborar con los equipos internos para remediar y garantizar el reabastecimiento continuo.
- Identificar oportunidades de expansión y venta de productos.

**Ofrecemos**:

- Sueldo mensual.
- Trabajo remoto.
- Esquema 100 % nominal.
- Prestaciones de ley.
- Proyecto inicial por 1 año con opción a extenderse.
- Seguro de gastos médicos mayores.

Interesados favor de postularse por este medio.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $45,000.00 - $55,000.00 al mes

Horario:

- Incluye días feriados
- Lunes a viernes
- Turno de 8 horas

Lugar de trabajo: Empleo remoto


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