Program Support Specialist
hace 2 semanas
**The Program Support Specialist (PSS)**will work in partnership with Account Managers, Sales and Operations in the planning and implementation of custom international study programs for university students in order to support their**responsibilities**that include, but are not limited to:
- Provide excellent customer service to all program participants, clients, and internal teammates
- Assist with creating and maintaining on-line registration platforms
- Complete operational updates within GIS and other systems
- Organize and manage individual travel requests
- Assist in the collection of outstanding individual payments from program participants
- Develop template itineraries for various destinationsincluding building out our online “app” itineraries
- Prepare all program related final documentation for distribution to travelers
- Create orientation and marketing materials for clients
- Manage data from different registration portals and platforms
- Complete other general administrative tasks including, but not limited to: phone calls and data entry projects
**Requirements**:
- Basic Microsoft office proficiencies including Microsoft Excel, Word, Access, Outlook, and PowerPoint
- Excellent written and oral communication skills - Advanced English
- Ability to multi-task and to prioritize in order to complete several projects
- Capacity to work independently in a fast-paced environment
- Strong attention to detail and organization detailsis a must
- Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies
- Bachelor's Degree Desired
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