Operational Risk Sr Supervisor

hace 2 semanas


Metepec, México Citi A tiempo completo

**Responsibilities**:

- Looks for ways to improve the current process and share best practices with senior leadership.
- Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed.
- Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks.
- Builds trusted internal and external customer relationships
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.

**Qualifications**:

- 2-5 years relevant experience
- High Level analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis - High level of analytical skills and complex problem-solving
- Excellent planning and organizational skills
- Proficient PC skills (Microsoft Office with emphasis on Excel)
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- Bachelor’s/University degree or equivalent experience
- Manejo de Excel intermedio avanzado
- Facilidad de palabra
- Buen desenvolvimiento en reuniones
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


  • Operational Risk Manager

    hace 3 semanas


    Metepec, México Citi A tiempo completo

    The Operational Risk Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise....


  • Metepec, México Citi A tiempo completo

    Responsibilities: Looks for ways to improve the current process and share best practices with senior leadership. Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. Assists senior level management in gathering data and information for executive level reporting and to...


  • Metepec, México Citi A tiempo completo

    **Responsibilities**: - Looks for ways to improve the current process and share best practices with senior leadership. - Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. - Assists senior level management in gathering data and information for executive level reporting...

  • Workforce Cap Sr Analyst

    hace 3 semanas


    Metepec, México Citi A tiempo completo

    Workforce Management & Optimization is an organization designed to optimize people, processes and technology. Our mission is to partner with Citibanamex businesses to improve the customer experience, increase revenue, achieve service objectives and maximize efficiency. Serve as a SME throughout Business initiatives. Provide input/recommendations to the...


  • Metepec, México Citi A tiempo completo

    **Responsibilities**: - Acts as an expert in an area of workforce management, utilizing that skill across multiple departments within workforce. - Serves as seasoned professional in an area or workforce management, overseeing a segment(s) of workforce management. - Recommends and implements new work procedures. - Addresses and resolves exceptional/unusual...


  • Metepec, México Citi A tiempo completo

    The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...


  • Metepec, México Citi A tiempo completo

    The Credit Initiation Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to assess the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.The...


  • Metepec, México Citi A tiempo completo

    The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...


  • Metepec, México Citi A tiempo completo

    The Collections Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how...


  • Metepec, México Citi A tiempo completo

    The Collections Sr Supervisor provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how...


  • Metepec, México Citi A tiempo completo

    El Supervisor Sénior de Apoyo de Operaciones es un puesto de nível gerencial intermedio a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo general de este rol es garantizar la entrega perfecta de servicios de apoyo...


  • Metepec, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...


  • Metepec, México Citi A tiempo completo

    El Supervisor Sénior de Apoyo de Operaciones es un puesto de nível gerencial intermedio a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo general de este rol es garantizar la entrega perfecta de servicios de apoyo...

  • Quality Sr Manager

    hace 2 semanas


    Metepec, México Citi A tiempo completo

    Responsibilities: Manages one or more teams through subordinate supervisors or managers; oversees larger quality initiatives. Evaluates and resolves occasionally complex and variable issues with significant departmental impact. Maintains appropriate staffing requirements to meet operational needs. Manages all training and development needs for assigned...


  • Metepec, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...


  • Metepec, México Citi A tiempo completo

    The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. Responsibilities: ...


  • Metepec, México Citi A tiempo completo

    The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. Responsibilities: ...


  • Metepec, México 08795 Tarjetas Banamex, S.A. de C.V., SOFOM, E.R. A tiempo completo

    The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...


  • Metepec, México Citigroup Inc. A tiempo completo

    The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...

  • Tester Control Interno

    hace 1 semana


    Metepec, México Citi A tiempo completo

    El Especialista en Apoyo de Operaciones 4 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el...