Account Specialist

hace 4 semanas

Ciudad de México Landing A tiempo completo

**About the Role**:
We are looking for an **Account Specialist - Landing Direct** to join our team and help build out this new business unit at Landing. As an account specialist, you'll help assist with our sale, onboarding, and partner management processes alongside our sales, operations, and technology teams. This is a business and customer-facing role, requiring strong written and verbal communication.

**About Landing**:
Founded in 2019, Landing was created by some of the best minds in modern entrepreneurship and has been backed by top venture capitalists. Currently operating in 350+ cities in the USA, Landing is taking off, adding thousands of new members each month

**About the Team**:
You will be joining a lean team of fast-moving operators who are building the future of Landing's business model. The team is singularly focused on building a world-class experience for both property partners and members through great technology and consistent customer service.

**Responsibilities**:

- Work with team to refine and scale partner onboarding flow
- Work in real-time to solve member, property, and internal problems as they arise
- Assist with ad-hoc requests necessary to run the Direct business

**What You Need**:

- 1 year of sales/, operations, and/or customer service experience
- Strong organizational skills
- Experience in stakeholder/account management
- Self-starter comfortable working with a sense of urgency
- Ability to work in a fast-paced environment
- Interest/ experience in tech and/or real estate preferred
- Fluent in conversational English with strong written and verbal communication skills

**About Us**:
Landing is revolutionizing apartment living by providing our members the most streamlined end-to-end platform with access to tens of thousands of furnished and unfurnished apartments in over 375 cities, and counting, that renters can book in just minutes. Our flexible leases allow members to realize more freedom and opportunities in life. Switching between apartments is simple, and does not require a security deposit, broker fee, or additional months' rent. You can manage every part of the Landing experience in a single, centralized app, which includes paying rent or scheduling regular cleanings with the touch of a finger.

We are an in-person first company where we value and promote real-time collaboration and productivity across the business. Our headquarters, located in Birmingham, Alabama, is supported by our San Francisco, California office as well as Landing employees who live and work all over the country. In addition, Landing manages distribution centers across the U.S. that work to deliver and manage furnishings within our tailored homes. Our host network, comprising roughly 2,000 professionals, complement these areas by working directly with members to ensure their happiness and maintain comfort.

Join our rapidly expanding team to work on product, design, supply chain, operations, marketing, engineering, interior design, sales, legal, people, and finance to create more freedom and opportunities for renters across the U.S.

**Our Leadership Principles**:
At Landing, we use our Leadership Principles every day - whether we're discussing new projects, deciding the best solutions for our members, or brainstorming a new product feature. We believe these shared values foster the best results.

Landing is a dynamic, fast moving, customer first organization whose core values are authenticity, ownership, a service-first mindset, and entrepreneurship. To be successful in creating the best experience for both our members and team members, we're building a culture that thinks big, is hands-on, and solves problems at hyper warp speed. We are doers that do more with less and we're constantly looking to raise the bar. Come enjoy the journey with us as we shake up the way people think about renting

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