Application Support Analyst

hace 3 semanas


México Capgemini A tiempo completo

**Position: Application Support Analyst**

**Experience level**:Middle

**Education level**:Bachelor Degree

**Location**:any state of Mexico

**Industry - Sector**:
**What you’ll do?**
- Problem Analysts Ability to analyze problems, find root cause and document it, Manage rand manage expectations and priorities of the different problems faced, communicate effectively and assertively, understanding of ITIL processes (issues, problems, service request, demand management) to be able to lead or guide users through the different problems and solutions.

**What you’ll bring**:

- Problem Analysts Ability to analyze problems, find root cause and document it, Manage and manage expectations and priorities of the different problems faced, communicate effectively and assertively, understanding of ITIL processes (issues, problems, service request, demand management) to be able to lead or guide users through the different problems and solutions.

**Technologies**:

- ITIL

**Soft skills**:

- Analytical skills
- Communication skills

**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.

**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.



  • México EX Squared Outcoding A tiempo completo

    Become an Outcoder as a Application Support Specialist The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achieve business goals, and ensure optimum performance of existing applications. What...


  • Ciudad de México Warner Bros. Discovery A tiempo completo

    **_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...

  • Senior Analyst

    hace 4 semanas


    México Nasdaq, Inc. A tiempo completo

    Senior Analyst - Client Support, Calypso, FinTech page is loaded Senior Analyst - Client Support, Calypso, FinTech Apply locations Mexico-Moncayo time type Full time posted on Posted 3 Days Ago job requisition id R0018058 Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and...


  • Ciudad de México Clarivate Analytics A tiempo completo

    Technical Support Analyst page is loaded Technical Support Analyst Apply locations MEX- Mexico City (PQ) time type Full time posted on Posted 30+ Days Ago job requisition id JREQ126272 We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound...


  • México Inflection Point A tiempo completo

    Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...


  • México The Kynetec Group A tiempo completo

    Job Details: Field Operations and Support Analyst Full details of the job. Vacancy Name Vacancy Name Field Operations and Support Analyst NHA Number NHA Number VN608 Employment Type Employment Type Permanent Basis (Full/Part Time) Basis (Full/Part Time) Full Time Hours per week 40.00 Work Location Country Country Mexico Division Division...

  • Sales Support Analyst

    hace 4 semanas


    México Siemens Energy A tiempo completo

    **A Snapshot of Your Day**: The Sales Support Analyst is an integral part of the selling team who will play a pivotal role in shaping our marketing initiatives by leveraging data-driven insights within North America. As a Sales Support Analyst, you will help to collect and analyze market data that will enhance customer engagement and sales growth....

  • Maintenance Support

    hace 4 días


    Ciudad de México, Ciudad de México Agenta Capital A tiempo completo $25,000 - $40,000 al mes

    MAINTENANCE SUPPORT Technical expertise:Experience working in Application support, maintenance, and analysis in Core Java, J2EE, any RDBMS (Oracle/Sybase/DB2/SQL Server/Postgresql).Application support / Production support/ L3 support, maintenance and analysis skills mandatory Bachelor’s degree or foreign equivalent from an accredited institution.At least...


  • México Infostretch Corporation A tiempo completo

    Apexon is a digital-first technology services firm backed by Goldman Sachs Asset Management and Everstone Capital. We specialize in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their...

  • Payroll Analyst Support

    hace 4 semanas


    Edo. de México Emerson A tiempo completo

    **Job description**: Payroll Analyst temporal role will be the main responsible to support payroll transactions monitoring and tax calculations in order to decrease the transactional volume to Payroll Administrator meanwhile we are working with HRIS experts in order to fix the issues that we have been experimenting without root cause analysis and solutions,...


  • Ciudad de México Clarivate Analytic A tiempo completo

    We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....


  • México RESORT GLOBAL NETWORK A tiempo completo

    **Scheduling and Planning Analyst Responsibilities** - Efficiency in forecasting and planning, focused on the continuous improvement of KPIs. - Planning that guarantees a better adherence. - Standardization and automation of processes and reports. **Scheduling and Planning Analyst Job Duties**: - Maintains and improves call center operations by monitoring...

  • Support Analyst

    hace 4 semanas


    México Fortra, LLC A tiempo completo

    This position is responsible for providing world-class support to existing and potential customers. That includes responding to client inquiries ranging from basic questions about technology, to troubleshooting complex problems related to our products or connectivity issues. Technical aptitude, strong problem-solving abilities, and exceptional customer...


  • México Righttalentrightnow A tiempo completo

    Customer and Application Support Specialist Job Id: Aeries/552/23-24 Industry IT-Software / Software Services / testing Experience Range 5 - 8 Years Qualification Graduation Open Job Description About Us Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA,...


  • Ciudad de México Ingenworks A tiempo completo

    **About the role**: The Technical Product Support Analyst provides support to our client's corporate customers, monitoring and maintaining our hosted systems and setting up new deployments. **Typical day on the job**: - Setup new environments and manage releases, help automate release processes of all systems, using tools like Rundeck, Ansible and Puppet -...


  • Ciudad de México Nouryon A tiempo completo

    The SAP Functional Application Support Specialist TM serves as Nouryon’s subject matter expert in support strategic change and further enhance support core application to the business. This challenging opportunity entails supporting strategic changes and enhancing core applications critical to our business operations. You will primarily focus on SAP...

  • HR Analyst Support

    hace 4 semanas


    Ciudad de México Shell A tiempo completo

    **The Role**: This role is a temporary role. Expected period 12-18 months. Role based in Mexico City. Flexible working arrangements are supported where feasible. (Modo Híbrido) **WHERE YOU FIT IN -**Shell is looking for a professional with basic experience in payroll processes. Our organization is going through a simplification project to reduce...

  • Customer Support Analyst

    hace 3 semanas


    Ciudad de México Odoo, Inc. A tiempo completo

    Odoo is the world's top open-source ERP SaaS software, and Technical Support is the key to our future success! **Customer Support Analyst **coordinate with various service teams to strategically find the best solutions for businesses that use our software. This role collaborates with other client-facing roles, is part of a growing team, and heavily impacts...


  • Ciudad de México Nouryon A tiempo completo

    The Application Specialist Manufacturing Execution Systems (MES)/ OT serves as Nouryon’s subject matter expert in application and support for MES/OT and a key member of the IM services Functional Application support team, working together with the rest of the team in our new IT Hub in Mexico City. In this role you will play a crucial part in supporting...


  • México Genworth A tiempo completo

    At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to...