Application Support Specialist Conversational
hace 3 semanas
**Vacante para la empresa Nexum en Miguel Hidalgo, Ciudad de México**:
**Application Support Specialist (Conversational English)**
**Responsibilities**:
- **
- ** Vendor Mediation**: Manage contractual relationships and coordinate with external service providers (development, infrastructure, etc.) to resolve advanced technical issues.
- ** Collaboration with Help Desk**: Work closely with the help desk team to resolve incidents quickly and efficiently.
**Requirements**:
- **
- ** Education**: Computer Engineering, Systems Engineering, or a related field.
- ** Technical Skills**:
- Proficiency with databases (SQL, MySQL, etc.).
- Experience in configuring web servers, particularly **Apache**.
- Ability to diagnose and resolve network-related issues and troubleshoot interconnected systems.
- **
- ** Conversational English**: Advanced English skills are required for interacting with international vendors and handling technical documentation.
- ** Internal Customer Orientation**: Ability to collaborate effectively with multidisciplinary teams and provide efficient, responsive support.
**We Offer**:
- A dynamic and collaborative environment within the healthcare sector.
- Opportunities for professional growth and development.
- Participation in innovative projects aimed at improving the healthcare system.
- Stability and competitive benefits.
**Nível de educación deseada**:
Superior - trunco
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Tecnología / Internet
**Industria**:
Hospital y Cuidados de la Salud
**Habilidades**:
- soporte técnico
- inglés conversacional
- aplicaciones digitales
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