IT Support Center Technical Specialist
hace 3 semanas
At Carter's, we are dedicated to delivering exceptional customer experiences across all our brands. As a valued member of our team, you will play a critical role in ensuring seamless support for our customers.
**About the Role:**
We are seeking an IT Support Center Technical Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to our customers via phone, email, and other communication channels. Your primary focus will be on resolving customer issues efficiently and effectively while providing a positive experience.
**Key Responsibilities:**
- Maintain working knowledge of IT project initiatives to ensure IT Support Center readiness for supporting project rollout timelines
- Address any and all customer service issues promptly
- Adhere to all productivity standards as communicated each week
- Perform root cause analysis on tickets and obtain advanced troubleshooting skills
- Communicate accurate and timely information through Service Interruption Notification process and other notification processes as required
**Requirements:**
- Bachelor's degree preferred
- 1 - 2 years of IT Support Center experience preferred
- Customer Service training preferred
**Salary Estimate:** $45,000 - $60,000 per year (based on location)
-
IT Support Specialist
hace 3 semanas
Hidalgo, México Carter'S A tiempo completoAs a highly skilled IT Support Specialist, you will play a vital role in ensuring the smooth operation of our IT systems. Carter's Inc., the largest North American apparel retailer exclusively for babies and young children, is seeking an experienced professional to join their team.Job Summary:We are looking for a technical expert to serve as the Subject...
-
IT Senior Support Center Agent
hace 7 meses
Miguel Hidalgo, México Carter's A tiempo completoQUESTIONNAIRE-6-9fa8b1dc583c0126376614445e380000 6901 **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a...
-
IT Support
hace 1 mes
Miguel Hidalgo, México AMS A tiempo completo**Vacante para la empresa AMS en Zona Centro -Miguel Hidalgo, Ciudad de México**: **What's for you?** - A company with a strong brand and results to match. - Opportunity to interact with different areas of Marsh and career growth. - Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with...
-
Retail IT Support Center
hace 7 meses
Miguel Hidalgo, México Carter's A tiempo completoQUESTIONNAIRE-6-9fa8b1dc583c0126376614445e380000 6901 **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a...
-
IT Support Center Agent
hace 7 meses
Miguel Hidalgo, México Carter's A tiempo completoQUESTIONNAIRE-6-9fa8b1dc583c0126376614445e380000 6901 **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a...
-
IT Support Center Agent
hace 7 meses
Miguel Hidalgo, México Carter's A tiempo completoQUESTIONNAIRE-6-9fa8b1dc583c0126376614445e380000 6901 **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a...
-
Technical Support Analyst
hace 3 días
Miguel Hidalgo, México Human Access A tiempo completoAn important company dedicated to the development of Software by expansion is looking for a Technical Support Analyst on site. Vacancy 50% Home Office, 50% on Site (Depends on the project) Bachelor's degree in Computer Science, equivalent experience or related degree. ESSENTIAL: Advanced English (Evaluation will be done) and availability to...
-
Miguel Hidalgo, México Nexum A tiempo completo**Vacante para la empresa Nexum en Miguel Hidalgo, Ciudad de México**: **IT Applications Specialist (Management and Support)**:** Responsibilities**: - Troubleshoot network issues, with the ability to identify and rule out connectivity problems. - Consult and use SQL databases when necessary. **Requirements**: - Degree in Systems Engineering, Computer...
-
IT Support Engineer
hace 1 semana
Miguel Hidalgo, México Carza Consulting A tiempo completoWe are looking for our next **IT Support Engineer - System Administrator** at Mexico City. **Main responsibilities of our System Administrator**: - Performing installations, configuring, maintenance, and repairs of all hardware/software technologies. - Troubleshooting and providing technical support to employees on-site and remote within SLA, or within a...
-
Application Support Specialist Conversational
hace 2 meses
Miguel Hidalgo, México Nexum A tiempo completo**Vacante para la empresa Nexum en Miguel Hidalgo, Ciudad de México**: **Application Support Specialist (Conversational English)** **Responsibilities**: - ** - ** Vendor Mediation**: Manage contractual relationships and coordinate with external service providers (development, infrastructure, etc.) to resolve advanced technical issues. - ** Collaboration...
-
IT and Administration Assistant
hace 4 meses
Miguel Hidalgo, México Importante empresa del sector A tiempo completoIT and Admin Specialist **What You Will Do**: **IT Services and Support**: Able to independently install software, operating system, and replace computer batteries, memory, and hard drives. Assist in purchasing IT equipment and repairing services, and managing IT assets. Solving network and IT problems for office employees. Administrative...
-
Technical Support Engineer
hace 7 días
Miguel Hidalgo, México Alia Integrando Talento A tiempo completoDescripción **Gigamon**, empresa líder que brinda servicios de TI especializado en ayudar a las empresas para monitorear y dar soporte a las redes de infraestructura de las nubes y data services, busca a su próximo **Technical Support Engineer.** **Requisitos**: - 1 a 2 años de experiência en Technical Support de redes - Se puede tener experiência...
-
Ejecutivo Comercial Voip Soluciones Call Center
hace 7 meses
Miguel Hidalgo, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Miguel Hidalgo, Ciudad de México**: **Sobre nosotros** - 30 años de experiência en el mercado, presencia a nível y fabricantes de soluciones para telefonía empresarial, comunicaciones unificadas en la nube y soluciones especializadas en call center, nos diferenciamos por ser innovadores y sin dudarlo, el...
-
Account Manager Servicios Contact Center Telefonía
hace 7 meses
Miguel Hidalgo, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Miguel Hidalgo, Ciudad de México**: **Sobre nosotros** - 30 años de experiência en el mercado, presencia a nível y fabricantes de soluciones para telefonía empresarial, comunicaciones unificadas en la nube y soluciones especializadas en call center, nos diferenciamos por ser innovadores y sin dudarlo, el...
-
Asesor Call Center Telemarketing Créditos
hace 6 meses
Miguel Hidalgo, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Miguel Hidalgo, Ciudad de México**: **Quiénes Somos** - Somos una Fintech internacional con presencia en Polonia, Suiza, España, EEUU y Latam, tenemos mucho crecimiento, por ello buscamos Ejecutivo de call center con experiência en telemarketing para ventas de servicios crediticios personales en nuestras...
-
Call Center Telemarketing Crédito Cobranza
hace 7 meses
Miguel Hidalgo, México Reclutamiento IT A tiempo completo**Vacante para la empresa Reclutamiento IT en Miguel Hidalgo, Ciudad de México**: **Sobre nosotros** - Somos una Fintech internacional con presencia en Polonia, Suiza, España, EEUU y Latam, tenemos mucho crecimiento, por ello buscamos Ejecutivo de call center con experiência en telemarketing para ventas de servicios crediticios y cobranza en esquema...
-
Technical Support Level 1
hace 2 semanas
Miguel Hidalgo, México PF Hunters A tiempo completo**Technical support level 1** Activities - Specific location/ Direction (City): Mexico City. Alcaldia Miguel Hidalgo. - Working model: Permanent Hybrid / Hybrid during pandemic / 3 days in Offices, which ones not confirmed yet. - Work Hours: 9:00 am - 6:00 pm, L1 production support (Weekend shift rotational ) - Work schedule (Days): Monday - Friday - High...
-
Datacap Support
hace 1 semana
Miguel Hidalgo, México Azka IT Consulting A tiempo completo**Vacante para la empresa Azka IT Consulting en Polanco - Miguel Hidalgo, Ciudad de México**: **We are looking for** **Developer/ Datacap - Support** **Requirements**: **Must Have**:Strong Experience withIBM Datacap 9.1.x **Good to have**:IBM - Worked in support and maintenance of IBM Datacap 9.1.x - Conversant with DMS fundamentals - Good understanding...
-
Technical Support Level 2
hace 2 semanas
Miguel Hidalgo, México PF Hunters A tiempo completo**Technical support level 2** Activities - Specific location/ Direction (City): Mexico City. Alcaldia Miguel Hidalgo. - Working model: Permanent Hybrid / Hybrid during pandemic / 3 days in Offices, which ones not confirmed yet. - Work Hours: 9:00 am - 6:00 pm, L2 production support (Weekend shift rotational ) - Work schedule (Days): Monday - Friday - High...
-
Marketing Technology IT Lead
hace 1 semana
Miguel Hidalgo, México PepsiCo A tiempo completoOverview: At PepsiCo, we’re redefining what it means to be a consumer products company with a digital-first mindset, and our Global IT team is leading that charge. Our technology teams unlock digital capabilities, enhance cybersecurity safeguards, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided...