Global Procurement Helpdesk Analyst

hace 1 mes

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

**Know more**:PepsiCoJobs

**Join PepsiCo, dare for better.**

**Responsibilities**:
**The Opportunity**

As **Global Procurement HelpDesk Analyst** one will support and follow-up of the deployments of automation process that impacts and benefit the Procurement processes and team, as well provide support to end users in resolving incidents and service requests.
- The rol has as main objective to provide a follow up of all improvements ensuring their correct functioning after implementation, at the same time this person should manage, resolve and close Incidents / Service requests from end users.

**Your Impact**

As **Global Procurement HelpDesk Analyst** your functions would consist of:

- Attend all the hypercare sessions, providing feedback and continus status of the operation.
- Ensure that the project team resolves the possible issues we might present
- Incident Management, Incident identification and recording
- Classification and initial support to the Users for the Incident
- Investigation and diagnosis of Incidents
- Escalation procedures for ensuring Incident resolution

Qualifications:
**Who Are We Looking For?**

**Key skills and experience required**:

- Bachelor´s degree
- 1+ Years of experience in Customer Service/Procurement/Incident Management
- Advanced English (written and spoken)

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

  • Global Procurement Analyst

    hace 2 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** *** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the...

  • Global Procurement Analyst

    hace 2 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Global Procurement Data Sr Analyst

    hace 1 mes

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Global Procurement Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Global Procurement Sr Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Procurement Support Specialist

    hace 1 mes

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    We Are PepsiCoPepsiCo, a leading food and beverage company, is seeking a skilled Procurement Help Desk Analyst to support our global procurement operations. As a Procurement Help Desk Analyst, you will play a critical role in ensuring the smooth operation of our procurement processes, resolving incidents, and providing exceptional support to our...

  • Procurement Help Desk Analyst

    hace 4 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with...

  • Procurement Support Specialist

    hace 2 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    Overview">PepsiCo is a leading global food and beverage company that offers iconic brands consumed by more than one billion people daily across over 200 countries.Salary RangeAbout the Role">The Procurement Helpdesk Analyst plays a vital role in supporting end-users across 50+ countries in resolving incidents and service requests related to indirect goods...

  • Procurement Sr Analyst

    hace 3 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Procurement Analyst

    hace 3 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Finance Coordinator

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Finance Operations Coordinator

    hace 3 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    Role OverviewAs a Finance Operations Coordinator in the Global Procurement Centre of Excellence organization and the Global Operations – Procurement Finance FP&A team, you will support key business initiatives that drive financial governance and strategic decision-making. This role is responsible for developing annual operating plans, quarterly forecasts,...

  • Global Procurement Finance Specialist

    hace 1 mes

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewWe are PepsiCo, a leading food and beverage company with a global presence. Our Global Procurement Finance team is seeking a skilled Finance Coordinator to support our procurement finance function.As a Finance Coordinator, you will be responsible for developing and maintaining financial plans, forecasts, and budgets in partnership with our global and...

  • Procurement Sr. Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Gbs Procurement Rfx

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **GBS Procurement RFX & Contracting Sr. Analyst** **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of...

  • Procurement Portuguese Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Strategic Procurement Analyst for Indirect Goods and Services

    hace 4 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    PepsiCo is a leading global food and beverage company with iconic brands consumed over a billion times a day in more than 200 countries. We are seeking a highly skilled Strategic Procurement Analyst to join our team in the Iberia region.About the RoleThe successful candidate will be responsible for managing the procurement process for indirect goods and...

  • Procurement Governance Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Global Procurement Indirects Category Manager

    hace 7 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Finance Coordinator

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...