Procurement Help Desk Analyst

hace 3 meses

Miguel Hidalgo, México PepsiCo A tiempo completo
Overview

We Are PepsiCo Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. 

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.Know more: PepsiCoJobs Join PepsiCo, dare for better.

Responsibilities

The Opportunity:

PepsiCo has deployed the SAP/Ariba Procurement functionality to support the acquisition of indirects goods and services. The tool is branded myBUY and used by end users across 50+ countries, with a central team supporting the PR2PO (Purchase Requisition to Purchase Order) process.The Procurement Helpdesk Analyst function is to support the End Users in resolving incidents and service requests.

Your Impact:

As Procurement Helpdesk Analyst your responsibilities would consist of:

Incident identification and recording Classification and initial support to the Users for the Incident Investigation and diagnosis of Incidents Escalation procedures for ensuring Incident resolution Incident resolution and restoring service to its normal operation Manage communication throughout the lifecycle of the incident Qualifications

Who Are We Looking For?

Education

Bachelor’s degree

Who are we looking for?

Excellent verbal and written communication skills Ability to understand and follow established processes Advanced English level (written and spoken) Experience with ERP systems (preferably SAP and ARIBA) Proficient in using the Microsoft Office suite Ability to adapt to changing environments and work under pressure

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. Financial wellness programs that will help you reach your goals in all stages of life. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

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