Pre Sales IT Solutions Engineer

hace 3 semanas

Guadalajara, México TeamViewer A tiempo completo

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

The drive to keep on pushing boundaries is part of our DNA: TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence.

With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, TeamViewer is a truly diverse and global company. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. We offer an open and dynamic work environment where employees are enabled to learn, grow and make an impact.

So don’t wait - join the winning team and help us shape the future of remote connectivity.

**Job Description**:

- Maintain in-depth knowledge of entire suite of TeamViewer IT products
- Build trusted relationships with internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper expectations to ensure customer satisfaction
- Qualify technical requirements on opportunities, use-case compatibly, value proposition, and scalability
- Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, and best practices that showcase functional capabilities, competitive advantages, and business benefits of TeamViewer’s solutions throughout the sales cycle, from demo to proof of concept to design and implementation.
- Work with Customer Success Managers to develop level-of-effort estimates to tailor deployments to meet customer requirements
- Attend trade shows to showcase TeamViewer’s solutions
- Other duties may include basic software support, network diagnosis, API scripting IAM configuration for SSO, custom documentation and presentations for internal and external focus.

**Qualifications**:

- Excellent communication skills in both English & Spanish, including technical terminology
- Experienced interacting with customers, prospects, and internal stakeholders
- Customer first attitude
- Bachelor’s degree in Information Technology, Computer Systems Management, Computer Science/Engineering, or a related technical field preferred, or relevant experience
- 4+ years of previous work experience as a Solution Engineer with a focus on Information technology products
- Excellent communication and interpersonal skills
- Motivated to work independently in a fast-paced environment
- Ability and willingness to travel to customer sites across LATAM (as permitted)

Desired.
- Working knowledge of mobile devices (iOS and Android) and Smart glasses (Vuzix, RealWear,Epson, etc)

Additional Information

Grab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the world.
- It's all about the team: become part of a community that values respect, support and open feedback.
- Our teams collaborate and work with each other towards a common goal.
- We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages.
- Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth
- Benefit from learning opportunities - internal & external
- Health Benefits: major medical expenses services
- Food Vouchers
- Paid Vacations / PTO

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

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