Customer Service

hace 3 meses


Tlaquepaque, México DeRCH Reclutamiento y Capital Humano A tiempo completo

**Conocimientos / Habilidades**

1. Conocimiento Excel

2. Análisis y solución de problemas

3. Negociación efectiva

4. Trabajo en equipo

5. Habilidad de supervisión

6. Habilidad en las relaciones interpersonales

7. Inglés Intermedio

**Responsabilidades**

1. Mantenimiento de la base de datos de los clientes en sistema

2. Recepción de órdenes de compra por parte del cliente

3. Retroalimentar a los clientes con las fechas obtenidas de entrega por parte del Planeador de la producción.

4. Monitoreo del cumplimiento de las fechas de entrega.

5. Llevar a cabo negociaciones con el cliente y equipo de producción para órdenes atrasadas, adelantadas, urgentes, etc.

6. Llevar a cabo el análisis de documentos RELEASES, FORECAST, TEC.

7. Llevar a cabo la captura de información ASN en los clientes que así lo requieran.

8. Monitoreo diario del programa de producción para determinar contingencias con el cliente.

9. Coordinar con Embarques las entregas previamente programadas.

10. Mantener la información de todos los clientes debidamente localizada, organizada y archivada.

11. Elaborar reporte de ventas semanalmente

12. Análisis de inventarios

13. Realizar alta de cliente

14. Subir facturas de clientes a los portales

Tipo de puesto: Tiempo completo

Sueldo: $15,000.00 - $18,000.00 al mes

Tipo de jornada:

- Turno de 8 horas

Lugar de trabajo: Empleo presencial



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