Customer Service
hace 3 meses
**Conocimientos / Habilidades**
1. Conocimiento Excel
2. Análisis y solución de problemas
3. Negociación efectiva
4. Trabajo en equipo
5. Habilidad de supervisión
6. Habilidad en las relaciones interpersonales
7. Inglés Intermedio
**Responsabilidades**
1. Mantenimiento de la base de datos de los clientes en sistema
2. Recepción de órdenes de compra por parte del cliente
3. Retroalimentar a los clientes con las fechas obtenidas de entrega por parte del Planeador de la producción.
4. Monitoreo del cumplimiento de las fechas de entrega.
5. Llevar a cabo negociaciones con el cliente y equipo de producción para órdenes atrasadas, adelantadas, urgentes, etc.
6. Llevar a cabo el análisis de documentos RELEASES, FORECAST, TEC.
7. Llevar a cabo la captura de información ASN en los clientes que así lo requieran.
8. Monitoreo diario del programa de producción para determinar contingencias con el cliente.
9. Coordinar con Embarques las entregas previamente programadas.
10. Mantener la información de todos los clientes debidamente localizada, organizada y archivada.
11. Elaborar reporte de ventas semanalmente
12. Análisis de inventarios
13. Realizar alta de cliente
14. Subir facturas de clientes a los portales
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 - $18,000.00 al mes
Tipo de jornada:
- Turno de 8 horas
Lugar de trabajo: Empleo presencial
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