Automotive Technical Support Analyst

The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America. Competencies and Skills: - Able...

Facilitate culture of customer care and focus to role modeling Ford OS. - Respond to Dealer multi-channel (Web/Phone/See What I See (SWIS)) inquiries for complex technical vehicle repair concerns. - Exercise independent judgment after significant research to formulate technically accurate, professional, and timely responses. - Interface with Dealer service...

The Centralized Technical Assistance Center is seeking a highly skilled and experienced Automotive Technical Support Specialist to provide technical assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America.This role requires a deep understanding of the Vehicle Service Repair process and excellent customer...

**Overview of the Role:**Ford Motor Company seeks a skilled Technical Support Specialist to facilitate a culture of customer care and focus on role modeling Ford Operating System (Ford OS).About the Job:The successful candidate will be responsible for responding to Dealer multi-channel inquiries for complex technical vehicle repair concerns, exercising...

Exp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. - Excellent customer service and communication skills including providing VIP support - Experience...

**Responsibilities**: - Diagnose and resolve complex technical issues related to our engineering software tools promptly and effectively. - Actively listen to users’ concerns, questions, and feedback, and ensure that all interactions are handled professionally and courteously. - Document user interactions, inquiries, and resolutions accurately in our...

**Responsibilities**: - Diagnose and resolve complex technical issues related to our engineering software tools promptly and effectively. - Actively listen to users’ concerns, questions, and feedback, and ensure that all interactions are handled professionally and courteously. - Document user interactions, inquiries, and resolutions accurately in our...

Job SummaryWe are seeking a highly skilled Strategic Business Intelligence Analyst to join our team in Mexico City. This is an exciting opportunity for a motivated individual with experience in the automotive industry to contribute to our company's growth and success.About TecAllianceTecAlliance de México is a leading provider of marketing and information...

Bachelor's degree in Engineering, Computer Science, or a related technical field is preferred. - Experience in technical support or a similar customer-facing role, preferably in the engineering software industry with coding background. - Solid understanding of engineering principles and familiarity with CAD/CAM/CAE or other engineering software tools. -...

Company Overview: Sybex Support Services Llc is a leading provider of IT support services, dedicated to delivering exceptional customer experiences.Salary: $60,000 - $80,000 per annum, depending on experience.Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance to clients across various platforms, including...

Description **Technical Support Engineer - PEGA Development**: **Virtualent**: Are you a tech-savvy problem solver looking for a new opportunity? Look no further, Virtualent is seeking a talented Technical Support Engineer with expertise in PEGA development to join our team! **About Us**: As a leading staffing company, Virtualent is dedicated to connecting...

Job SummaryWe are seeking an experienced Automotive Service Expert to join our team at Tesla. As a key member of our service team, you will be responsible for providing exceptional customer service and technical expertise in vehicle maintenance and repair.

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...

About UsInfoservices Llc is a leading provider of innovative automotive solutions. We are seeking a highly skilled Senior Automotive Infotainment Specialist to join our team.Job OverviewWe are looking for an experienced professional with a strong background in automotive infotainment testing to lead our team's efforts in this critical area. The ideal...

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Ford Motor Company. As a key member of our support team, you will be responsible for providing top-notch technical support to our engineering software users.Estimated Salary: $80,000 - $110,000 per yearResponsibilitiesDiagnose and resolve complex technical issues...

Technical Support Engineer - PEGA DevelopmentVirtualentAre you a tech-savvy problem solver looking for a new opportunity? Look no further, Virtualent is seeking a talented Technical Support Engineer with expertise in PEGA development to join our team!About UsAs a leading staffing company, Virtualent is dedicated to connecting top talent with innovative...

The Financial Profit Consolidation Analyst plays a crucial role in the Financial Profit & Analysis (FP&A) area, responsible for key processes to analyze and consolidate elements of the financial statements. The primary objective is to provide accurate Earnings Before Interest and Taxes (EBIT) figures and insights on risks and opportunities to enhance the...

Exp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. - Excellent customer service and communication skills including providing VIP support - Experience...

We are seeking a highly skilled Technical Specialist to join our team at Techspace Solutions.The successful candidate will be responsible for testing and evaluating automotive infotainment systems, ensuring they meet the highest standards of quality and performance.As a Technical Specialist, you will work closely with our development team to identify and...