IT Support Specialist
hace 18 horas
Company Overview: Sybex Support Services Llc is a leading provider of IT support services, dedicated to delivering exceptional customer experiences.
Salary: $60,000 - $80,000 per annum, depending on experience.
Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance to clients across various platforms, including Windows and Mac environments. Your primary focus will be on troubleshooting and resolving desktop system, printer, and operating problems, as well as consulting with users on hardware and software issues.
Required Skills and Qualifications:
- Excellent written and verbal communication skills
- 2+ years of technical support experience in a hybrid Windows and MAC environment
- Experience working with a helpdesk operation, including Windows and Mac clients
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technical skills
Benefits: Our company offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.
Location: Work location: In person. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work collaboratively with others in a fast-paced environment. If you are a self-starter with a passion for delivering exceptional customer service, we encourage you to apply.
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