Automotive Service Technical Support Analyst

Competencies and Skills: - Able to work independently, following-through and solving problems quickly. - Professionalism including customer service/interface skills/experience. - Project/program management experience and business acumen. - Experience or firm understanding of the Vehicle Service Repair process Preferred Qualifications: - Bachelor’s...

The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America. Competencies and Skills: - Able...

The Centralized Technical Assistance Center is seeking a highly skilled and experienced Automotive Technical Support Specialist to provide technical assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America.This role requires a deep understanding of the Vehicle Service Repair process and excellent customer...

**Overview of the Role:**Ford Motor Company seeks a skilled Technical Support Specialist to facilitate a culture of customer care and focus on role modeling Ford Operating System (Ford OS).About the Job:The successful candidate will be responsible for responding to Dealer multi-channel inquiries for complex technical vehicle repair concerns, exercising...

Job SummaryWe are seeking an experienced Automotive Service Expert to join our team at Tesla. As a key member of our service team, you will be responsible for providing exceptional customer service and technical expertise in vehicle maintenance and repair.

Exp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. - Excellent customer service and communication skills including providing VIP support - Experience...

Company Overview: Sybex Support Services Llc is a leading provider of IT support services, dedicated to delivering exceptional customer experiences.Salary: $60,000 - $80,000 per annum, depending on experience.Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance to clients across various platforms, including...

**Responsibilities**: - Diagnose and resolve complex technical issues related to our engineering software tools promptly and effectively. - Actively listen to users’ concerns, questions, and feedback, and ensure that all interactions are handled professionally and courteously. - Document user interactions, inquiries, and resolutions accurately in our...

**Responsibilities**: - Diagnose and resolve complex technical issues related to our engineering software tools promptly and effectively. - Actively listen to users’ concerns, questions, and feedback, and ensure that all interactions are handled professionally and courteously. - Document user interactions, inquiries, and resolutions accurately in our...

Tesla participates in the E-Verify Program What to Expect - Our Service Advisors aren't just technically gifted, they are also great communicators who put the customer first, making Tesla a pioneer in automotive service with the highest customer satisfaction rate in the industry.- You will work with an international and diverse team of our best and...

Exp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. - Excellent customer service and communication skills including providing VIP support - Experience...

Job SummaryWe are seeking a highly skilled Strategic Business Intelligence Analyst to join our team in Mexico City. This is an exciting opportunity for a motivated individual with experience in the automotive industry to contribute to our company's growth and success.About TecAllianceTecAlliance de México is a leading provider of marketing and information...

Bachelor's degree in Engineering, Computer Science, or a related technical field is preferred. - Experience in technical support or a similar customer-facing role, preferably in the engineering software industry with coding background. - Solid understanding of engineering principles and familiarity with CAD/CAM/CAE or other engineering software tools. -...

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our...

**JOB DESCRIPTION** **Mandatory Language - English** **Base Skill Set**: **Duties & Responsibilities**:Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, andmobile technologies and printing, this includes the laptop/mobile devices all, video conferencing,network/remote access this positionworks...

Description **Technical Support Engineer - PEGA Development**: **Virtualent**: Are you a tech-savvy problem solver looking for a new opportunity? Look no further, Virtualent is seeking a talented Technical Support Engineer with expertise in PEGA development to join our team! **About Us**: As a leading staffing company, Virtualent is dedicated to connecting...

**The Role**: Regional Support for Parts & Service and CX needs. **Your Impact**: **Roles & Responsibilities** - Parts Backorders - CLP requests (Support Specialists) - Reporting / Analytics (CX and P&S) - Business Meeting Support (e.g. Monthly CX & P&S FDAF decks, R4R) - Labor Rate Requests (support SPM) - Data Issues Resolution - FordProtect & Warranty...

Tesla participates in the E-Verify Program What to Expect Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla, means being a part of a team of the most talented Technicians and Engineers on the planet,...

**MAJOR RESPONSIBILITIES - Reporting / Analytics (CX and P&S) - Business Meeting Support (e.g. Monthly CX & P&S FDAF decks, R4R) - Labor Rate Requests (support SPM) - Data Issues Resolution - FordProtect & Warranty Claims - CLP requests (Support Specialists)Support/Exceptions**EXPERIENCE AND BACKGROUND REQUIREMENTS - Comprehend and analyze performance...