Customer Service Supervisor Mexico

hace 3 semanas

Tlahuac, México '47 A tiempo completo

**Customer Service Supervisor Mexico**:
Job location: Miguel Hidalgo, Mexico City, Mexico (Hybrid)

**Company Description**

'47 is a sports lifestyle brand established in 1947 and a proud partner of the MLB®, NBA, NFL, NHL. We are committed to providing the highest quality products to our customers while delivering exceptional customer service.

**Role Description**

This is a full-time hybrid role for a Customer Service Supervisor. The Customer Service Supervisor will be responsible for creating an outstanding experience for our customers, the focus of this position is to accurately and efficiently place all orders, new customers and styles request set up and own the process from start to finish. Be the main contact for customers and keep all day-to-day operations ordering process, building and maintaining relationships while working closely and accurately with assigned Sales Reps to meet company goals. The role is located in Miguel Hidalgo, CDMX.

**Order Management**
- Accurately and efficiently place all customer orders in Blue Cherry from start to finish.
- Communicate with sales reps to provide order updates and remove obstacles.
- Maintain Open Orders to ensure timely shipping and accurate reporting.

**Booking Orders**
- Accurately and efficiently place all booking orders in GBS from start to finish.
- Focused attention to building relationships with all internal departments and know how their work affects the order process so to stay abreast of all deadlines.
- New Product Arrivals Tracking, Orders follow up (Domestic and International)

**Customer Service**
- New Customer Set up & Orders in Blue Cherry
- Coordinate day to day operations procedures and the activities with the 3PL team
- Generation of orders in blue cherry so that the 3PL can carry out the picking process.
- Focus on building relationships with the accounts operations contacts to keep up to date all orders delivery requirements and confirmation delivery dates.
- Upload the invoices to the web portals of the clients.
- Approval to the 3PL for the purchase of supplies (stickers, clothing bags, clothing sensors)
- Selection and approval of transportation costs for shipping orders
- Weekly Purchase Orders Arrivals Tracking
- Monthly report (Inbound/Outbound)

**Systems**
- Maintains up to date knowledge of all systems and processes as it relates to daily business.
- Ability to understand, navigate and proficiently utilize internal systems: GBS, Blue Cherry

**Qualifications**
- Bachelor’s degree, 5 years’ minimum experience
- Customer Service and inside sales experience preferred.
- Strong writing, mathematical and communication skills required.
- Extremely organized and highly motivated, ability to multitask.
- Strong computer skills including Microsoft Office programs.
- Ability to speak clearly and effectively in English.
- Demonstrated commitment to teamwork and account results.

Knowledge of Teams Sports, skills and qualifications that would be beneficial for this role include a Bachelor's degree in a related field, and fluency in both English and Spanish.

  • Customer Service Executive

    hace 2 semanas

    Tlahuac, México Manpower Mexico A tiempo completo

    **Manpower** and an important company in the **Finance** sector invites you to be part of its job team as: **CUSTOMER SERVICE EXECUTIVE **Responsabilities**: - ** Excellent Advice** and **Service** to **international clients** by **telephone** about **financial products** **Qualifications and Experience**: - ** High School**: - ** 6 months **as **Call...

  • Customer Service

    hace 3 semanas

    Tlahuac, México Manpower Mexico A tiempo completo

    Importante empresa de Logística y paquetería Solicita Customer service Bachillerato Ingles intermedio / avanzado zona de trabajo San Martin Obispo Disponibilidad de horario Habilidad de captura Principales actividades Realizar varias actividades de Servicio a Clientes para apoyar y eficiente las operaciones, responde a las necesidades de los...

  • Customer Service Supervisor

    hace 2 semanas

    Tlahuac, México McCormick & Company A tiempo completo

    You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work. We are hiring immediately for a...

  • Customer Service

    hace 3 semanas

    Tlahuac, México Manpower Mexico A tiempo completo

    Empresa reconocida esta en la busqueda de personal bilingue para el puesto: Bilingual Customer Service Representative **Requisitos** - ESCOLARIDAD Bachillerato Termianado - EXPERIENCIA Minimo 6 meses en Call Center Bilingue. - NIVEL DE INGLÉS C1 **Función** Actividades: Servicio al cliente: Consultas, resoluciones y solicitudes de...

  • Customer Service Agent

    hace 2 semanas

    Tlahuac, México Lluch Essence A tiempo completo

    **Location** Ciudad de México, México**Departament** Customer Service**Functions**: - Customer representative in the organization: intermediary service between customers, the commercial department and the Supply Chain related departments at headquarters. - Creation of commercial offers in the system according to customer requirements. - Receipt,...

  • Customer Service

    hace 4 semanas

    Tlahuac, México BIRKENSTOCK MEXICO A tiempo completo

    **Vacante para la empresa BIRKENSTOCK MEXICO en Del Valle -Benito Juárez, Ciudad de México**: SOMOS UNA IMPORTANTE EMPRESA DE COMERCIALIZACIÓN DE MARCAS DE MODA y queremos sumar nuevo talento a esta gran familia como: Custumer Service. **Formación y Experiência**: Seguimiento diario, oportuno y eficiente en nuestros medios de contacto: Correo,...

  • Customer Service/santa Fe Cd de Mexico

    hace 3 semanas

    Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Álvaro Obregón, Ciudad de México**: **Customer service estado de mexico atizapan**:** Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level,...

  • Latam Customer Service Supervisor

    hace 2 semanas

    Tlahuac, México Guerbet A tiempo completo

    At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose. We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 95 years...

  • Customer Service Analyst

    hace 2 semanas

    Tlahuac, México McCormick & Company A tiempo completo

    **Servicio al Cliente**: Ser la interfaz de comunicación entre el cliente y las áreas Comercial, Supply Chain y Finanzas. Para asegurar el mantenimiento de las relaciones con los clientes y coadyuvar en el cumplimiento del objetivo de las ventas, así como garantizar la calidad, satisfacción y nível de servicio a nuestros clientes. McCormick & Company,...

  • Customer Service Administrator

    hace 2 meses

    Tlahuac, México PPG Industries A tiempo completo

    **PPG Industries**: **State of Mexico**: The** agreements coordinator **will be in charge of generating reports, sales analysis, monitoring commercial agreements and process improvements. You will report directly to the customer service chief. This position is based in Tultitlan, Estate of Mexico. **Key Responsibilities** - Review and manage purchase orders...

  • Customer Service Representative

    hace 2 semanas

    Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Atizapán, Estado de México**: **Customer service estado de mexico atizapan**:** Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our...

  • Customer Service Manager

    hace 2 semanas

    Tlahuac, México METRI A tiempo completo

    **Vacante para la empresa METRI en Cuautitlán Izcalli, Estado de México**: Job Vacancy Customer Service Manager Cuautitlán, Estado de México, México Working days: Monday to Friday Working hours: 9:00am - 5:30pm Transnational company | Manufacturing World leading company in cosmetic packaging Innovative partner and solution provider for clients...

  • Customer Service Chemical

    hace 2 meses

    Tlahuac, México Nex A tiempo completo

    **Vacante para la empresa Nex en Álvaro Obregón, Ciudad de México**: **Logistics customer service**: Excel: Avanzado Importante tener conocimiento en logística Responsabilidades:Responsable del área de Customer service Elevar la productividad del área. - Manejo del área de CSR - Reingeniería de códigos - Facturas - Ordenes de compra - Logistica -...

  • Bilingual Customer Service

    hace 2 semanas

    Tlahuac, México HS Capital Humano A tiempo completo

    **Vacante para la empresa HS Capital Humano en Benito Juárez, Ciudad de México**: **CUSTOMER SERVICE TODO MÉXICO**:** Requisitos**: Bachillerato **Experiência mínima en atención a clientes** **Indispensable inglés Avanzado Fluído** **Funciones**: - Atención a clientes vía telefónica (en inglés) - Atención remota por videoconferencia en...

  • Customer Service

    hace 3 semanas

    Tlahuac, México HYUNDAI GLOVIS MEXICO A tiempo completo

    **Acerca de nosotros** - **Hyundai Glovis México **_es una empresa de logística con sede en Seúl, Corea del Sur, que forma parte del Grupo Hyundai Motor. Proporciona servicios de transporte marítimo, aéreo, terrestre, consultoría logística, almacenaje, embalaje, así como servicios de gestión de la cadena de suministro. Formamos parte del complejo...

  • Customer Service

    hace 4 días

    Tlahuac, México GXO Opportunity A tiempo completo

    En GXO estamos en busca de nuestro próximo **Customer Service** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...

  • Customer Service

    hace 1 semana

    Tlahuac, México Eaton A tiempo completo

    Eaton’s EPG LAC PQD Power Quality Division division is currently seeking a Customer Service. **What you’ll do**: **Job summary** Coordinate across functional disciplines in order to achieve the customer satisfaction. Manage the performance against customer requirements in accordance with contract obligations, terms and conditions. Ensure timely and...

  • Supervisor Customer Service

    hace 4 días

    Tlahuac, México Excelencia Consultores en Recursos Humanos A tiempo completo

    Buscamos tu talento para empresa de comercio electrónico para el puesto de **Supervisor /a de Customer Service** - Requisitos:_ Lic. en Administración, Relaciones Comerciales o a fin. Manejo de Office. Experiência lidereando a equipo de trabajo de al menos 10 personas. Uso de plataformas de atención a clientes como ZenDesk o Wise. Experiência en...

  • Bilingual Customer Service

    hace 3 semanas

    Tlahuac, México HRE A tiempo completo

    **Vacante para la empresa HRE en Atizapán, Estado de México**: **Bilingual Services Expert Estado de México**:** Start the year with a new job!! We are looking for the best talent! Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join...

  • Bilingual Customer Service Representative

    hace 3 semanas

    Tlahuac, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Coyoacán, Ciudad de México**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...