North America Quote Specialist

hace 7 meses

Tlaquepaque, México Hewlett Packard Enterprise A tiempo completo

North America Quote Specialist - Internship

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

**Who We Are**:
At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.

That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.

**How you'll make your mark**:
GCPQ Americas SO Organization, is responsible for addressing the operational needs of the sales force and HPE's business groups through sales productivity initiatives, sales reporting, order management support. The eCPQ Americas SO Organization delivers to our customers, sales teams and internal partners industry leading practices for 'Customer to Cash' including
- Technical configuration & quotation generation
- Relationship management
- Customer order management & revenue attainment

**Key Responsibilities**:

- Manage customer quotes to ensure all requirements for quote generation are handled to meet customer needs.
- Ensure that all interactions and transactions meet Center of Expertise (COE) process and audit guidelines, including proper discount authorization, consistent terms and conditions, and thorough documentation.
- Take ownership to define customer needs and exercise sound judgment to implement solutions.
- Manage change in a constructive and positive manner.
- Maintain proficiency and currency on all applicable tools, products and service updates.

**Essential Duties and Responsibilities:.**
- Receive requests to configure and quote customer opportunities via workflow tool.
- Configuration and Quote Specialist applies knowledge of HPE tools and resources to ensure customer satisfaction and accelerate information request fulfillment
- Create system/solution configuration in configuration tool according to requested specifications.
- Ensure configuration validity by checking technical aspects via configuration tool.
- Create a legal, formalized quotation with approved pricing.
- Process quotes according to departmental process and audit guidelines.
- All quotes and quote documentation should be filed according to documented policy and record retention guidelines.
- Support any Back Office (order processing) with quotation refreshes/corrections.

**Education and Experience**
- First level university degree or equivalent experience.

**Knowledge and Skills**
- English - Advanced
- Basic communication skills with ability to convey medium impact messages clearly (verbal, written and presentation) to internal and external peers and management.
- Developed problem-solving and analytical skills.
- Demonstrated teamwork and collaboration skills.
- Maintain a positive work environment emphasizing trust, high ethics, and customer satisfaction.

**Join us and make your mark**

mexico

Interns

**What do we offer?**
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and inter

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