Junior Customer Success Specialist
hace 2 meses
Become part of the world’s fastest-growing web hosting company Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life.
We are looking for a
**Junior Customer Success Specialist** to join our Customer Success Team.
Do you dream of deep diving in the world of IT, but need some experience to get started? Do you believe that communication is your strong suit? Do you think that customers deserve more than just support? Are you willing to go above and beyond to help them succeed?
We've got a match
Are you getting excited? Keep reading to learn more
**What You Will Do**:
- Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.
- Be a true ambassador by empowering our customers to build their online success
- Dive deep into the world of IT by polishing your technical expertise daily.
- Deliver impactful work on a global scale.
**Check out**
**this video**
**& take a sneak peak at what being a Customer Success Specialist at Hostinger is about**
**What We Expect**:
- ** C1 or native written** English proficiency.
- High IT curiosity and technical understanding.
- Ability to multitask and handle multiple customer inquiries simultaneously.
- High emotional intelligence, with the ability to read customers’ sentiments and reflect back on the feedback provided.
- Strong problem-solving skills and the ability to think critically when addressing tasks.
- Ability to show empathy, tactfulness, and proactivity when interacting with customers.
- Hunger for growth & a can-do attitude
- A curious and always learning mindset - if you don’t know, how can you find out more?
- Owning your own growth through reflection, reviewing past interactions, and preparing to take initiative on opportunities.
- ** A typing speed of 50 WPM.**:
- Availability for 40 hours per week (5 days a week) in agreed rotating timelines (including nights, and weekends).
- A computer with the following parameters: RAM - **16 GB or higher **(for Windows);** 8 GB or higher **(for Mac Os).** **Processor - **Intel i3, i5, i7, 10th generation or later. **Minimum AMD Ryzen** 4000 or higher.**:
- Operating system**:Windows **10 (Windows 10 Home, Pro, or Enterprise. S Mode is not supported). **Mac OS X**, with macOS 13.6 or later. **Linux**: Ubuntu LTS 22.04 or higher, Red Hat 8.0 or higher, Fedora 38 or higher.
- Ability to boost the internet speed to **at least 50 Mbps.**:
- Experience in the customer service field is a plus
**What We Offer**:
- Permanent remote opportunity
- A competitive monthly compensation for services in USD.
- Fully compensated 3.5-week initial period to gain knowledge in technology, product, and communication areas.
- Additional service fee: available and ranging from 5% to 30% from your monthly compensation, according to services delivered.
- Commissions (10%) can be earned by offering additional services for our customers.
- Paid Suspension days. Love visiting the seaside? No problem - us, too We offer 20 days of paid suspension days.
- Flexible compensation models to choose from: Fix and Variable
- Loads of possibilities & tools for your personal growth: Udemy account, Successors Academy course, Scribd subscription, and many more
- Active internal growth 70+ talents from the Customer Success team have excelled in their positions throughout 2022.
- Estimated start date: as soon as possible
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Customer Success Specialist
hace 2 meses
Ciudad de México Rarible, Inc. A tiempo completoInterested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone. If this...
-
Customer Success Specialist
hace 5 días
Ciudad de México, Ciudad de México Rarible, Inc. A tiempo completoInterested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone. If this...
-
Customer Success Specialist
hace 5 días
Ciudad de México, Ciudad de México Extendeal A tiempo completoAcerca del puesto Customer Success Specialist - CDMXExtendeal es la plataforma de compra inteligente para farmacias que está transformando la industria farmacéutica. Nuestra tecnología permite, a dueños y responsables de farmacias, conseguir los mejores precios y hacer sus operaciones diarias de forma eficiente.Con impacto real en Latinoamérica, estamos...
-
Junior Customer Success Manager
hace 2 semanas
Ciudad de México TeamViewer A tiempo completoCompany Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately...
-
Customer Success Specialist
hace 2 semanas
México Extendeal A tiempo completoExtendeal es la plataforma de compra inteligente para farmacias que está transformando la industria farmacéutica. Nuestra tecnología permite, a dueños y responsables de farmacias, conseguir los mejores precios y hacer sus operaciones diarias de forma eficiente. Con impacto real en Latinoamérica_, estamos buscando un Customer Success Specialist con...
-
Customer Success Specialist
hace 5 días
Ciudad de México, Ciudad de México Extendeal A tiempo completoExtendeal es la plataforma de compra inteligente para farmacias que está transformando la industria farmacéutica. Nuestra tecnología permite, a dueños y responsables de farmacias, conseguir los mejores precios y hacer sus operaciones diarias de forma eficiente.Con impacto real en Latinoamérica, estamos buscando un Customer Success Specialist con...
-
Customer Success Specialist
hace 1 semana
Ciudad de México CIAL Dun & Bradstreet A tiempo completo**Why work with us?** We are a fast-growing company that is revolutionizing the world of data in Latin America! CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
-
Customer Success Specialist Junior
hace 3 semanas
Ciudad de México Doctoralia Mexico A tiempo completoDescripción de la empresa Doctoralia es la plataforma líder en México que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud. Hemos crecido a triple dígito durante los últimos 3 años y queremos crecer aún más para hacer la...
-
Customer Success Specialist Junior
hace 5 días
Ciudad de México, Ciudad de México Doctoralia Mexico A tiempo completode la empresaDoctoralia es la plataforma líder en México que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud. Hemos crecido a triple dígito durante los últimos 3 años y queremos crecer aún más para hacer la experiência de la...
-
Junior Credentialing Specialist
hace 4 semanas
México MedTrainer A tiempo completo**Who we are** Since 2013, MedTrainer has been focused on one thing: Empowering healthcare organizations through compliance automation. MedTrainer set out with a mission to solve healthcare’s largest problems using a single platform. Our success is attributed to over 300 dedicated professionals who strive to provide the best experience to our customers...
-
Junior Credentialing Specialist
hace 3 semanas
México MedTrainer A tiempo completo**Who we are** Since 2013, MedTrainer has been focused on one thing: Empowering healthcare organizations through compliance automation. MedTrainer set out with a mission to solve healthcare’s largest problems using a single platform. Our success is attributed to over 300 dedicated professionals who strive to provide the best experience to our customers...
-
Customer Success Renewal Specialist
hace 5 días
Ciudad de México, Ciudad de México SAS A tiempo completoCustomer Success Renewal Specialist - HybridNice to meet youWe're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling...
-
Enterprise Customer Success Specialist
hace 5 días
Ciudad de México, Ciudad de México InEvent A tiempo completoENTERPRISE CS SPECIALISTAs an Enterprise CS Specialist, your role will involve overseeing the entire lifecycle of technical projects. This includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring successful project delivery within a specified budget and...
-
Customer Success Specialist
hace 2 meses
Ciudad de México Doctoralia Mexico A tiempo completoDescripción de la empresa Doctoralia es la plataforma líder en México que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud. Hemos crecido a triple dígito durante los últimos 3 años y queremos crecer aún más para hacer la...
-
ThousandEyes - Customer Success Specialist
hace 5 días
Ciudad de México, Ciudad de México Cisco A tiempo completoWho We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the "network," which is now both public and private, has become a...
-
Junior Technical Customer Success Specialist
hace 6 días
Ciudad de México, Ciudad de México Hostinger A tiempo completoJunior Technical Customer Success Specialist (EN language) (Remote) How would you rate the proficiency of your written English grammar? ✱ Beginner (B1) Intermediate (B2) Advanced (C1) Fluent (C2) As a global team, we communicate in English daily: our internal communication, procedural documentation, and meetings are in English. Do you feel confident,...
-
Junior Customer Success Specialist
hace 2 meses
Ciudad de México Odoo, Inc. A tiempo completoEl equipo de _**Customer Success **_es responsable de gestionar, retener y expandir la cartera de clientes en México en las diferentes industrias. Tendrás la oportunidad de tener un trabajo dinámico, resolviendo las necesidades que se vayan presentando con cada tipo de cliente y ayudando a negocios a solucionar sus problemas a través de la integración...
-
O2c Junior Specialist
hace 3 semanas
México ABB A tiempo completo**O2C Junior Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Customer Support Specialist
hace 2 semanas
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Junior Credentialing Specialist
hace 4 semanas
México MedTrainer A tiempo completo**Who we are** Since 2013, MedTrainer has been focused on one thing: Empowering healthcare organizations through compliance automation. MedTrainer set out with a mission to solve healthcare’s largest problems using a single platform. Our success is attributed to over 300 dedicated professionals who strive to provide the best experience to our customers...
