Customer Experience Analyst

Zendesk is a global leader in customer service software, helping companies build strong relationships with their customers.As a Business Analyst for Customer Experience, you will play a key role in helping our clients achieve their goals and deliver exceptional experiences to their customers.The salary for this position is estimated to be around $65,000 -...

Fluent or Native English written and spoken **(80% minimum)**: - Living in CDMX - Open to come to the office at least 3 days per week - Bachelor degree **Key Responsibilities** - Establish and develop understandings from our users; leverage communications to improve user experience - Facilitate communities (group of users) growth and activity - Communicate...

About the Role:We are seeking a highly skilled Customer Experience Analyst to join our team at Damco Spain SL. As a key member of our operations team, you will be responsible for delivering exceptional client support in a fast-paced and dynamic environment.Key Responsibilities:Triage and assignment of workflows to ensure seamless client onboarding and...

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

The Customer Experience Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

Customer Care Analyst Job SummaryWe are seeking a skilled Senior Analyst, Customer Care to join our team at Petco. This role will be responsible for analyzing and synthesizing data from various sources to create actionable insights that drive business decisions.The ideal candidate will have a strong background in data analysis, SQL programming, and contact...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

Job SummaryAs a Senior Business Analyst, Customer Experience, you will play a critical role in analyzing and improving the customer experience at Petco. You will work closely with the Customer Care team to identify areas for improvement and develop data-driven solutions to drive business results.Key ResponsibilitiesAnalyze customer contact data to identify...

2+ years of experience in a business analyst/data analyst/statistical analyst role and conducting analysis and data mining using Excel. - 1+ years experience extracting and processing data using SQL. - High School Diploma and/or Bachelors degree in progress or finished - 1+ year of Experience writing VBA and using macros in Microsoft Excel - 1+ year of...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

**Position Summary** Premise is growing, and we are looking to add an **BI Analyst** to our high performing team. **_ **This is an onsite position based out of Mexico City._** **What You Will Do** - Be the technical face of Premise to a slice of our commercial customer portfolio - Coordinate with data engineers team to ensure customer data delivery goes...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

Explore a career that drives meaningful change in the lives of pets, pet parents, and people at Petco. As a Senior Analyst, Customer Care, you will play a vital role in shaping our customer experience strategy by analyzing data, identifying trends, and developing insights to inform business decisions.We're seeking a skilled professional with a strong...

**What You'll Do** As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

The objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...

The Customer Service Analyst 2 is a role within our Institutional Customer Service team where you will be responsible for providing clients with resolutions and support.Key Responsibilities:Act as the primary point of contact for internal partners and external clients, collaborating with key teams to identify and resolve issuesEnsure customer inquiries are...

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

Based in Charlotte, North Carolina, SPX FLOW, Inc. (NYSE: FLOW) innovates with customers to help feed and enhance the world by designing, delivering and servicing high value solutions at the heart of growing and sustaining our diverse communities. The company's product offering is concentrated in rotating, actuating and hydraulic technologies, as well as...

General information- Country - Mexico - City - Mexico City - Job ID - 42456 - Department - SaaS - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & RequirementsInfor Customer Experience Managers (CEMs) provide Infor customers with dedicated resources that will guide and help customers achieve maximum value...