Team Lead, Customer Experience

We are seeking a highly experienced Customer Support Team Lead to join our team at Cozymeal. In this role, you will be responsible for leading a team of customer support associates and ensuring that all customer inquiries are handled efficiently and effectively.About the RoleThis is an exciting opportunity to join a fast-paced and dynamic operations team...

Job Title: Customer Experience Team Lead for French Market">About the Company: Factorial Hr is a fast-growing all-in-one HR Software company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data, and make better business decisions.We are currently seeking a highly motivated Customer Experience Team Lead to join our French...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

**What you'll do**: - Develop our Customer Strategy Team by being self-reliant in making decisions concerning your area and your team - Lead projects to continuously develop customer, pre sales and post sales strategies. - Work cross-functionally with other teams to ensure smooth running of customer strategy operations - Initiate projects to improve...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Main Responsibilities:Oversee daily customer service operations and ensure...

About UsAt Factorial HR, we're a fast-growing company that's revolutionizing the way Small and Medium-sized Enterprises (SMEs) manage their Human Resources. Founded in 2016, our mission is to help businesses like yours automate HR workflows, centralize people data, and make better decisions.Our OpportunityWe're seeking an experienced Team Lead of Customer...

Job Title: Customer Service Team LeadLocation: Mexico, en-USEstimated Salary: 230,000 MXN - 280,000 MXN per yearAbout the Job:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at KONE Mexico S.A. de C.V.As a Customer Service Team Lead, you will be responsible for overseeing the workflow of our customer center,...

AIG is seeking a Customer Service Team Lead to support and lead Customer Service Coordinators in providing emergent assistance to travelers abroad.This challenging and rewarding role requires problem-solving, analytical, and customer service skills to resolve customer inquiries and provide omnichannel assistance to customers.The ideal candidate will have...

Description Title: Customer Service Team Lead Job Purpose: The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company’s standards.  Main Duties and Responsibilities: Overseeing daily Customer...

About the RoleEmma is seeking a skilled Customer Excellence Team Lead to drive strategic growth initiatives and lead our Customer Strategy Team. Key Responsibilities:• Develop and execute customer strategy plans to drive business growth and customer satisfaction.• Lead cross-functional teams to deliver customer-centric projects and initiatives.•...

We are seeking an exceptional Customer Support Team Lead to join our team at Xe. In this role, you will be responsible for leading our customer support team and driving a high-performance culture.**Key Responsibilities**:- Take ownership of complex customer queries and provide resolutions while escalating sources of customer friction to the Head of Client...

About OpenTableWith a strong presence in the hospitality industry, OpenTable is a leading platform that connects diners with restaurants. Our mission is to provide exceptional dining experiences for millions of customers worldwide.About the RoleWe are seeking an experienced Customer Support Supervisor to lead our team of CSRs. The successful candidate will...

Customer Experience Operations Supervisor MX-DF-Mexico DF **Description**: Summary The Team Leader is responsible for the day-to-day leadership and performance of employees on the Digital Engagement (DE) program. The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the...

About the RoleWe are seeking a highly skilled Customer Excellence Team Lead to join our team at Emma. As a key member of our Customer Strategy Team, you will be responsible for developing and implementing strategies to drive customer growth and excellence.Key ResponsibilitiesDevelop and lead customer strategy initiatives to drive growth and...

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across...

Empowering Customer Success in Data-Driven IndustriesWe are seeking a highly skilled Customer Success Team Lead to join our team in Mexico. As a key member of our customer success organization, you will be responsible for driving the adoption and utilization of our data analytics solutions across our customer base.In this role, you will collaborate closely...

253 KONE Mexico S.A. de C.V. is seeking a highly skilled Customer Service Team Lead to oversee the workflow of the Customer Center.The ideal candidate will have at least 5 years of experience as a Call Center Supervisor and a Bachelor's degree in administration, Engineering or related.Responsibilities will include:Providing training and feedback to...

About BramblesBrambles is a leading global provider of innovative supply chain solutions. Our vision is to elevate the Customer Experience across the enterprise, and we are seeking a highly skilled individual to join our team as a Customer Experience Management Transformation Lead.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionThis is a...

Customer Success LeadOur team is seeking a skilled Customer Success Lead to drive the growth of our client relationships. In this role, you will lead a team of retention specialists in a global software company, developing and managing talent, and establishing new teams as needed. You will work closely with senior management to set goals and drive the team...

**The Role** The Customer Care Team Leader is responsible for guiding, providing instructions, and directing the Customer Care Team, ensuring compliance with company guidelines in terms of the quality of service provided to the customers, serving as a touch-point in assisting the Customer Care Representatives in responding to customer inquiries and...