Guest Services Representative

hace 6 meses

Puerto Vallarta, México Single Digits A tiempo completo

**Who We Are**:
Single Digits was started in 2003, and now has almost 6,000 customers, with over one million people authenticating on our networks daily. We design, install, and manage secure bulk wi-fi systems at leading hotels, senior living facilities, and student housing/apartment complexes. We offer a complete guest solution, including engineering, networking monitoring, and multi-lingual support. Thanks to our managed service business model, our clients are able to boost revenues, strengthen customer loyalty and better promote their own brands without capital expenditures.

**What You'll Do**:

- Support hotel guests with their wired and wireless connections to, and use of, the SD HSIA network
- Provide hotel staff network connectivity and on-demand troubleshooting support
- Provide setup and teardown assistance with any onsite meetings or conferences
- Working with SD support team, monitor system performance and customer complaints
- Interact with hotel and conference guests to identify any potential needs upon arrival
- Communicate with guests, staff, and SDI support team fluently in Spanish or English

**Requirements**:

- High School diploma or equivalent
- Previous experience working in the hospitality industry
- Experience connecting computers, phones, tablets, and gaming devices to HSIA networks
- Experience in a network or desktop support role/environment
- Must pass Background Investigation
- We are not currently sponsoring H1-B visas for this position.

**Benefits**
- Benefits commensurate with local law requirements.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Single Digits does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

  • Guest Experience Expert

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 23127412 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    hace 5 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 24038091 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    hace 2 semanas

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24195303 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 24084360 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Experience Expert

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 23208650 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Supervisor de Guest Services

    hace 5 meses

    Puerto Morelos, México Blue Diamond Resorts A tiempo completo

    Garantizar el cumplimiento de la operación diaria en el área de Guest Service, coordinando que se lleven a cabo los procesos de atención personalizada ante las necesidades del invitado, identificando áreas de oportunidad con el objetivo de optimizar los procesos y mejorar la experiência de los Huéspedes

  • Call Center Representative

    hace 6 meses

    Puerto Vallarta, México ARONNAX A tiempo completo

    **CALL CENTER REPRESENTATIVE O SALES REPRESENTATIVE** **We Offer You**: **Salary**: $78.00 MXN Per hour (doing 80 hrs. every 2 weeks $6,240 less taxes) +Commissions: Between 3K to 6K out of sales, unlimited. **Work Schedule**: 7:30am CST to 4:30pm CST 8:00am CST to 5:00pm CST 9:00am CST to 6:00pm CST 10:00am CST to 7:00pm CST **Required Skills**: 85%...

  • Guest Experience Expert

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24084360 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no...

  • Guest Experience Expert

    hace 5 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24038091 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

  • Supervisor(a) Guest Experience Expert

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24044964 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Asistir al personal para...

  • Mgr-front Desk

    hace 2 días

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24204042 **Job Category**Rooms & Guest Services Operations **Location**Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335 **Schedule**Part Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager...

  • Dir-rooms-c

    hace 6 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Job Number** 24104791 **Job Category** Rooms & Guest Services Operations **Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business...

  • Front Office Agent

    hace 7 meses

    Puerto Vallarta, México Hilton A tiempo completo

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Front Office Agent

    hace 7 meses

    Puerto Vallarta, México Hilton A tiempo completo

    Front Office Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Night Manager I

    hace 3 semanas

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24190595 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • Hotel Services Assistant

    hace 3 semanas

    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    About This RoleThis role is responsible for providing exceptional service to our guests by ensuring their rooms are prepared and maintained to the highest standard. As a Hotel Services Assistant, you will be the face of our hotel, and your friendly and approachable demeanor will make a lasting impression on our guests.Key ResponsibilitiesTest and maintain...

  • Dining Services Supervisor

    hace 4 semanas

    Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryAs a key member of our dining services team, the Dining Services Supervisor will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of food quality and service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key...

  • Customer Service Representative

    hace 1 mes

    Pto Vallarta, Jalisco, México Aronnax A tiempo completo

    **Customer Service Representative Opportunity**We are seeking a highly motivated and skilled Customer Service Representative to join our team at Aronnax. As a Customer Service Representative, you will be responsible for initiating outbound calls to customers to confirm and assess their current debt situation.**Key Responsibilities:**Clearly and persuasively...

  • Gerente Nocturno

    hace 3 semanas

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24190595 **Job Category**Rooms & Guest Services Operations **Location**The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - Marriott International es un empleador que ofrece igualdad de...

  • Manager On Duty

    hace 5 meses

    Puerto Vallarta, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24035131 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...