Customer Experience Portugués
hace 2 semanas
**CUSTOMER EXPERIENCE PORTUGUÉS**
**Requisitos**:
- Licenciatura concluida con cédula profesional (carreras administrativas o comerciales)
- **Dominio del idioma español y portugués (100% conversacional)**:
- **RADICAR EN CDMX** (no existe posibilidad de HomeOffice, ni esquema híbrido)
- Manejo de paquetería Office.
- Mínimo **5 años de experiência** en creación de tickets, atención a clientes y, sobre todo, en E-COMMERCE.
**FUNCIONES**:
- Creación de tickets mediante el programa SALESFORCE para los requerimientos operativos.
- Seguimiento de incidencias mediante el mismo Sistema.
- Seguimiento a problemas o situaciones con respecto a dudas, detalles, preguntas, problemas o quejas asociadas con el comercio electrónico en LATAM.
- Evaluación continua a partners del comercio electrónico en todas las regiones.
- Responsable de ejecutar y controlar todas las incidencias del comercio electrónico
- Procesar la documentación relacionada con el comercio electrónico.
- Alimentar y actualizar el centro de datos del SALESFORCE con respecto al comercio electrónico
**HORARIO DE TRABAJO**:
- Lunes a viernes de 8:00 a 18:00 hrs
**LUGAR DE TRABAJO**:
- Álvaro Obregón, Muy cerca de MB Dr. Gálvez.
- $25000 libres
- Prestaciones de ley
- Seguro de vida
- Membresía de descuentos con empresas en convenio.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $22,000.00 - $25,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de vida
Tipos de compensaciones:
- Bono de asistencia
- Bono de productividad
- Bono de puntualidad
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- creación de tickets, atención a clientes y E-COMMERCE: 5 años (Deseable)
Idioma:
- Portugués (Deseable)
Lugar de trabajo: Empleo presencial
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