Senior Guest Support

hace 4 semanas


Desde casa, México HostGenius A tiempo completo

**About HostGenius**:
HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties.

**About the Opportunity**:
This exciting opportunity allows you to join the collaborative and innovative team with Vancouver’s fastest growing start-up. This role is fully remote which provides you with the flexibility to work from home. As a part of the Inbound Support Team, you will be a critical part of ensuring client satisfaction.

**Responsibilities**:

- Guest communications (mostly messaging, sometimes calls)
- Homeowner communication
- Answering top 20 questions and/or connecting with their dedicated client success manager
- Booking management
- Calendar management
- Coordinate with housekeeping regarding repairs and maintenance coordination

**Qualifications**:

- **Experience working with Airbnb**:

- **Advanced English proficiency**:

- **High level of expertise in hospitality**:

- Experience in the industry (i.e. hotels, restaurants)
- Proficient computer skills
- Willingness to learn and work within a team
- Strong customer communication skills
- Strong problem solving skills and critical thinking

If you have relevant experience and have a passion for customer service, we encourage you to apply

**Job Type**: Contract
Part-time hours: 20-40 per week

**Salary**: $35,168.86 per month

Application Question(s):

- Describe your experience working with Airbnb.
- How many years of experience do you have in hospitality?
- How many years of experience do you have in customer service?
- What is your level of English proficiency?

Work Location: Remote


  • Guest Support

    hace 1 mes


    Desde casa, México HostGenius A tiempo completo

    **About HostGenius**: HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties. **About the Opportunity**: This exciting opportunity allows you to join the collaborative and innovative team...

  • Guest Support

    hace 1 mes


    Desde casa, México HostGenius A tiempo completo

    **About HostGenius**: HostGenius is a dedicated team of real estate experts, property managers, designers, travellers, operations specialists, hospitality professionals and enthusiastic locals who are passionate about managing rental properties. **About the Opportunity**: This exciting opportunity allows you to join the collaborative and innovative team...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: **Responsibilities**: - Perform L3 Support duties in US trading hours **Skills**: Must have - 3+ years of L3 support experience - Strong understanding of Support processes, SLAs - Ability to read Java code and fix less complex bugs - Working proficiency with Unix - Excellent communication, documentation, and analytical skills;...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    Senior Project Support Coordinator Completes a wide variety of technical, logístical, facilitative and central processes that are critical to study success; Provides project administrative support, including planning, organizing and coordinating responsibilities for Project Leads, Clinical Team Managers and other functional leads on designated projects...


  • Desde casa, México Ellucian A tiempo completo

    Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    Senior Project Support Coordinator Responsibilities include: - Project administration - Management of meetings & teleconferences - Project support - Document management - Filing - CRG Files - Supplies & systems - Central file reviews - CTMS - Document/Activity tracking Other responsibilities include, but are not limited to: - Completes review,...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: **Responsibilities**: - Principal Responsibilities - Build working relationships with trading groups in both US and UK. - Trading Infrastructure/Platform Status Communications - responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc. - Assist...


  • Desde casa, México Luxoft A tiempo completo

    **Project** Description**: Luxoft DXC Technology Company is an established company focusing on consulting and implementation of complex projects in the financial industry. At the interface between technology and business, we convince with our know-how, well-founded methodology and pleasure in success. As a reliable partner to our renowned customers, we...


  • Desde casa, México EPAM Systems A tiempo completo

    RESPONSIBILITIES - Managing a variety of devices and operating systems, including Windows, Mac, iOS, and Linux - Collaborating with technical teams to resolve support tickets and serving as an escalation point - Developing PowerShell/Bash scripts - Ensuring compliance with standard IT best practices and procedures, such as IT security, computer operations,...


  • Desde casa, México Elite A tiempo completo

    Company Description Elite is the leading global provider of innovative business management solutions that enable law firms and professional services organizations to streamline operations, maximize efficiency, and increase visibility into all aspects of their businesses. Our Company is focused on enabling firms of all sizes and locations to meet their true...

  • Remote L2 Support

    hace 6 días


    Desde casa, México NTT DATA A tiempo completo

    **Req ID**: 267641 We are currently seeking a REMOTE L2 Support to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). **Remote L2 Support** **Basic Qualifications** - Strong analytical, communication, interpersonal, problem solving, organizational and time management skills. - Self-motivated with an ability to work on one's own with a strong...


  • Desde casa, México Independent Recruiter A tiempo completo

    We are looking for a **Senior Sales Representative.** “Join the future of recruitment! An opportunity with massive growth potential.” Compensation**:USD 2K/month.** + Commissions (~USD2K/month) Location**:Remote (for Colombia and Mexico residents).** Skills**:Proficient in SaaS sales and technology sales.** Responsibilities and more: - Support the...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    **Job Descritpion** Completes a wide variety of technical, logístical, facilitative and central processes that are critical to study success; Provides project administrative support, including planning, organizing and coordinating responsibilities for Project Leads, Clinical Team Managers and other functional leads on designated projects throughout a...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    Completes a wide variety of technical, logístical, facilitative and central processes that are critical to study success; Provides project administrative support, including planning, organizing and coordinating responsibilities for Project Leads, Clinical Team Managers and other functional leads on designated projects throughout a study; Maintains...

  • Senior QA Analyst

    hace 1 mes


    Desde casa, México Research Solutions A tiempo completo

    Join our team at Research Solutions! We are seeking a highly skilled and experienced Senior QA Analyst to join our dynamic, remote, international team. This position is** based in Mexico.** A Senior QA Analyst at Research Solutions is a flexible and capable professional with 10 years of experience in functional testing, defect tracking, test planning, and...


  • Desde casa, México Ingredion A tiempo completo

    As a Senior Internal Auditor, your responsibilities will include: - Evaluating the adequacy and effectiveness of accounting and management controls to ensure that valid, properly authorized transactions are completely and adequately processed. - Determining compliance with Company policies, standards, procedures, and applicable statutes and government...


  • Desde casa, México SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. A tiempo completo

    **SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQOPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...


  • Desde casa, México Designerds A tiempo completo

    **Qualifications** - **All Visual Designer qualifications**:_ The ideal Senior Visual Designer is a creative problem-solver who is flexible, organized, and detail-oriented. This position requires a working understanding of (and willingness to grow in) production design, digital design (including web and UI/UX), corporate identity, marketing/advertising,...


  • Desde casa, México CODIGOMX A tiempo completo

    Senior Financial Planning Analyst The Role: We are looking for a passionate, intellectually curious, and talented Financial Planning Analyst (our first!) who has experience providing both tactical and strategic support cross-functionally. While you will technically “live” within the finance department, you will also support operations, product...


  • Desde casa, México EQUALS TRUE A tiempo completo

    We believe that for Equality, Diversity, and Inclusion to thrive in the workplace all individuals must feel Safe, Valued, and Respected. And that the only way to accomplish this is if the business model places these priorities first. Which is exactly what we do each day. We are a Female, LGBTQ, and Minority led virtual-first startup that welcomes...