Delivery Management Lead

hace 7 meses


Tlahuac, México BringIT A tiempo completo

Objective As a Delivery Management Lead, you will be responsible for providing day-to-day support to a team of direct reports while managing a small client portfolio of engagements. A successful DM at Bring IT can prioritize their schedule to assist with escalations, solution architecting, and recruiting support to ensure priorities are measured and handled. Main responsibilities / functions

As a Delivery Management Lead, you will perform the following activities and responsibilities: - Manage Customers relationship and escalations (2nd point of escalation) - Day to day direct reports management (PMs, Sr. BSAs and BSAs) - Manage day to day project execution done by external partners - Guide teams to deliver projects using the appropriate BringIT project management methodology - Own and drive Portfolio Review Weekly Meeting (Internal) - Accountable for Project Execution and Results which includes but no limited to: Plan Hours vs Actuals, On time delivery and quality - Own time tracker weekly review and approval/reject. - Own Resource to Project Allocation process - Own resource availability and give visibility to Sales Team about capacity - Provide performance reviews, training guidance - Make hiring decisions - Strong partnership and communication with support towers (PMO, Solutions, Shared Services and BringIT Care) as well as back-office team (HR, Finance) - Strong partnership and communication with external partners - US Implementation P&L - Invoicing Forecast (Milestone, Monthly and T&M).

Technical Requirements - Full ERP Certification in NetSuite is ideal or is working toward the ERP certification - Experience on Suite Success Methodology Desired Skills & Qualifications - Experience leading 10+ end-to-end NetSuite implementations - Accounting functional background (CPA or Operational) - Prior experience managing a team of 3+ direct reports including 1:1's, performance reviews and other people management activities - Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients - Undergraduate degree in relevant field or MBA or equivalent work experience - Comprehensive understanding web technologies landscape and industry standards - Experience and knowledge of best practices surrounding ERP - Understand SDLC, project management methodology (Agile/Waterfall)



  • Tlahuac, México Cognizant A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...


  • Tlahuac, México Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: **What you will do**: - Define delivery strategies, aligning them with customer expectations in terms of cost, timeline, and specifications. - Manage and oversee the registration of incoming customer orders, ensuring clarity and accuracy. - Proactively monitor all aspects of the order to ensure timely...


  • Tlahuac, México Allianz Partners A tiempo completo

    Summary As the Global Service Delivery (GSD) and Transition Operations Lead for our Mobile Device & Digital Risks (MDDR) and Easy Living (EL) line of businesses here at Allianz Partners, you will report directly to the Global Head of Service Delivery Operations. Your primary responsibility will be to ensure seamless global service delivery and efficient...


  • Tlahuac, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    6+ Years of general experience. - 3+ years of performance metrics, process improvement or lean techniques experience. - Completed Bachelor's degree. - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. - 3+ years of employee and performance management experience. - English advanced fluency (C1+) A Delivery...

  • Delivery Lead

    hace 7 meses


    Tlahuac, México STEFANINI LATAM A tiempo completo

    Estamos en búsqueda de un profesional altamente calificado para ocupar el puesto de Service Delivery Manager en de garantizar la entrega eficiente de nuestros servicios de desarrollo de aplicaciones, gestionar relaciones con distintos stakeholders del cliente: Usuarios finales, finanzas, Project Managers, Gerentes de Proyecto de TI, Directores de áreas de...


  • Tlahuac, México SoftwareOne A tiempo completo

    Job Function: Software & Cloud Services The role: The IT Asset Management Practice Lead SAP Consultant will be part of the SAP Professional Services Team. **IT Asset Management Practice Lead Oracle** - Scope: Full-time | Office: all Latam, prefered Mexico, Brazil & Colombia | Hybrid Model_ The IT Asset Management Practice Lead Oracle will be responsible...

  • Delivery Director

    hace 7 meses


    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 278601 We are currently seeking a Delivery Director to join our team in Mexico City, México (MX-MEX), Mexico (MX). Delivery Management Provides direction and guidance for administration and results for multiple departments within a function or work area. Translates business plans into objectives and exercises latitude in managing...

  • Team Lead

    hace 6 meses


    Tlahuac, México Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...

  • Delivery Lead

    hace 6 meses


    Tlahuac, México STEFANINI LATAM A tiempo completo

    Estamos en búsqueda de un profesional altamente calificado para ocupar el puesto de Service Delivery Manager en de garantizar la entrega eficiente de nuestros servicios, gestionar relaciones con clientes, producir informes mensuales detallados y supervisar escalonamientos por parte del cliente. **Responsabilidades y atribuciones** - Supervisar la...

  • Product Management

    hace 6 meses


    Tlahuac, México Grupago A tiempo completo

    Overview We are an early-stage, venture-backed fintech that focuses on bringing affordable credit and financial services to small, informal business owners (micro-PYMEs) across LatAm - starting with Mexico. We have launched a group micro-credit product earlier this year and now are planning to launch a credit card and cash advance product, including a...


  • Tlahuac, México Expeditors A tiempo completo

    **公司描述** "We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. -...


  • Tlahuac, México Cisco Systems A tiempo completo

    **Who We Are** In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business. **What **You’ll** Do** The Service Management team at ThousandEyes plays a crucial role in...


  • Tlahuac, México Microsoft A tiempo completo

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...


  • Tlahuac, México Trinity Industries A tiempo completo

    **Trinity Industries** is seeking a **Release Management Engineer l**ocated in our **Querétaro office**. This role will be key in the release management life cycle working closely and collaboratively with Development, QA, Technical and Business teams to lead a sustainable release process. The Release Management Engineer will own the release management life...


  • Tlahuac, México Cognizant A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Lead Release Engineer

    hace 7 meses


    Tlahuac, México Qlik A tiempo completo

    **What makes us Qlik**?** A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...

  • Project Management

    hace 9 meses


    Tlahuac, México HSBC A tiempo completo

    -Job description **Role Purpose**: Risk and Compliance Transformation Project managers plan, mobilise and direct projects of medium to high complexity and scale from definition to closure. They are typically responsible for the end to end delivery of a single project or work stream of a larger project, proactively balancing scope, schedule, budget, risks,...

  • Project Management

    hace 8 meses


    Tlahuac, México HSBC A tiempo completo

    -Job description Role Purpose: Risk and Compliance Transformation Project managers plan, mobilise and direct projects of medium to high complexity and scale from definition to closure. They are typically responsible for the end to end delivery of a single project or work stream of a larger project, proactively balancing scope, schedule, budget, risks,...


  • Tlahuac, México Hyqoo A tiempo completo

    **Job Title: Senior Mobile Delivery Manager** **Introduction**: **Main Responsibilities and Duties**: - Coordinate cross-functional teams, including design, development, quality assurance, and product management, to ensure cohesive and effective execution. - Define project schedules, allocate resources, and monitor progress to ensure milestones are met. -...


  • Tlahuac, México SAP A tiempo completo

    **We help the world run better** Within the Product Engineering Enterprise Cloud Services (ECS) organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, and also owns the escalation management during planned...