Claims Hub Specialist
hace 9 horas
**Claims Hub Specialist**
Mexico
The Claims Specialist will be responsible for the evaluation/handling of complex insurance and reinsurance claims within AXA XL’s Global Program Latam HUB division, including, but not limited to General Property, Marine, Energy, Construction and Liability losses. The Claims Specialist will manage and resolve AXA XL's claims as part of the Claims team. Close collaboration with the Manager and fellow Claims Specialists is expected. Collaboration and client excellence service delivery with the Network Partners and international Clients within Latin America countries is highly important. We are looking for someone to drive Claims to resolution along with interacting and collaborating frequently with the Network Partners, Practice Leaders and the Underwriting team. Achieve the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
Responsible for all aspects of technical claims handling, vendor relationships, defense and coverage counsel selection and evaluation and reinsurance reporting. Provides support to underwriting in trend analysis, coverage analysis, marketing support and client relations.
**DISCOVER your opportunity**
What will your essential responsibilities include?
- Proactively manage assigned claims above Network Partners’ authority within Latam while working in collaboration with the NP, Master policy handler and UW to set up an adjustment plan for these claims. Ensure all documentation is present in the file, and that Global Program Guidelines and protocols are followed.
- Using technical skills, handle the complex and challenging claims within authority level and specialization. The Claims Specialist main specialization would be Property, Marine and Liability, with other types of business included to balance the workload.
- As claim file owner, collaborate with Network Partner, Practice Leaders and Master policy on large and complex losses to achieve optimum file outcome for the client and AXA XL, determine if / which external vendors to engage, and establish strategic plan with Network Partner, identify Large Losses and ensure all steps are taken to achieve the best outcome for the client and AXA XL (including those claims within authority level).
- Work with management and Claims Legal to identify and select appropriate counsel.
- Lead internal and external meetings with the Network Partners, Brokers or Clients.
- Active participant in Quality review process.
- Manage reinsurance cash calls and reserves setting, understand the treaties shares and cessions.
**MAJOR RESPONSIBILITIES**:
- Seek to identify new and improved processes. Embrace short and long-term improvement initiatives, and actively participate to understand and embed any new initiatives.
- Assist Underwriters with policy review and drafting initiatives, participate in external marketing and business development activities. Share lessons learned and other identified trends to improve risk assessment and underwriting process.
- Coordinate and manage communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
- Produce internal reporting in support of best practice and reserving guidelines.
- Identify, monitor and report on emerging liability and coverage trends.
You will report to the Claims Manager - Latam HUB.
**SHARE your talent**
We’re looking for someone who has these abilities and skills:
- Extensive experience handling claims to include Property, Construction and Marine; general knowledge on other LOBs preferred.
- Robust knowledge of the insurance and reinsurance industry.
- Ability to work in a fast-paced environment and multi-task
- Possesses a functional and developing knowledge of multi-state legal statutes and procedures.
- Displays a thorough functional knowledge and skill of claims handling specific to assigned area.
- Excellent customer service, interpersonal, communication and negotiation skills.
- Outstanding analytical and problem-solving skills.
- Ability to exercise independent judgment and make critical business decisions effectively.
- Knowledge of Microsoft Office Suite as well as other business-related software.
- Excellent oral and written communication skills.
EDUCATION & EXPERIENCE:
- Bachelor's degree
- Ability to work effectively in a team-oriented environment.
- Professional Designations preferred.
**FIND your future**
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professiona
-
Claims Specialist I
hace 7 días
Ciudad de México, Ciudad de México Everest, Consultoría, Administración y Back Office S de RL de CV A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team at Everest, Consultoría, Administración y Back Office S de RL de CV. As a Claims Specialist, you will play a critical role in handling and analyzing insurance claims, ensuring that our clients receive fair and timely resolutions.Key ResponsibilitiesClaims...
-
Claims Specialist
hace 7 días
Ciudad de México, Ciudad de México Crossell A tiempo completoAbout the RoleWe are seeking a highly skilled Claims Quality Assurance Specialist to join our team at Crossell. As a Claims Quality Assurance Specialist, you will play a critical role in ensuring the highest level of technical excellence in claims handling.Key Responsibilities:Perform thorough technical file reviews to ensure compliance with global standards...
-
Claims Support Specialist
hace 2 semanas
Ciudad de México, CDMX OPTUMUS A tiempo completo**Claims Support Specialist** On site Position Optumus, is a Healthcare Technology Company that offers a variety of services to medical practices and hospitals. We have an immediate opening for a Full-time Claims Support Specialist. Our Team members perform various day-to-day patient account functions for our Medical, Behavioral Health, and Specialty...
-
Specialist, HR Hub Process
hace 4 meses
Ciudad de México Nissan A tiempo completoThe Global People Services (GPS) Americas HUB is Nissan Americas HR Shared Service Center. The HR HUB Process & Efficiency Specialist plays an integral role in ensuring HUB operational excellence. This Specialist, HR HUB Process & Efficiency supports the GPS HUB Operations Center Team. This role will lead in the audit and controls of new processes as well...
-
Claims Adjuster
hace 7 días
Ciudad de México, Ciudad de México Charles Taylor A tiempo completoAbout the RoleWe are seeking a skilled Claims Adjuster to join our team at Charles Taylor. As a Claims Adjuster, you will be responsible for managing and resolving insurance claims in a professional and timely manner.Key ResponsibilitiesInvestigate and evaluate insurance claims to determine coverage and assess damages.Negotiate agreements with policyholders...
-
CAD Operator Hub Specialist
hace 7 días
Ciudad de México, Ciudad de México Alstom A tiempo completoJob SummaryWe are seeking a skilled CAD Operator Hub Specialist to join our team at Alstom. As a CAD Operator Hub Specialist, you will play a crucial role in the installation of electrical systems and telecommunications systems for our traction and signaling projects.Key ResponsibilitiesAssist the Power Supply Installation Design Leader in performing...
-
Claims Performance Specialist
hace 3 meses
México AXA A tiempo completoEn AXA Partners México nos encontramos en búsqueda de Claims Performance Specialist quien se encontrará de base en CDMX, MX. **Un poco sobre el rol**: El Claims Performance Specialist estaría a cargo de establecer una cultura de prevención antifraude, identificando y analizando patrones de alerta de fraude o fuga de recursos dentro de la organización,...
-
Ciudad de México, Ciudad de México DAC Beachcroft LLP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Solicitor to join our team as an Insurance Claims Specialist. As a key player in our expanding team, you will work closely with clients, insurance companies, and experts to manage complex professional negligence and Contractors All Risks claims.Key ResponsibilitiesClient Interaction: Regularly...
-
Cargo Claims Processing Assistant
hace 7 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Overview The role of Cargo Claims Processing Assistant is essential in facilitating the operations of Expeditors' Cargo Claims department. This position involves the systematic setup of cargo claims within the Expeditors Claims System. Claims are submitted daily through our online platform and via email, necessitating a proactive approach to...
-
Cargo Claims Processing Assistant
hace 7 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Overview The role of the Cargo Claims Processing Assistant is essential in facilitating the operations of Expeditors' Cargo Claims department. This position involves the meticulous setup of cargo claims within the Expeditors Claims System. Claims are submitted daily through our online platform and via email. Key responsibilities include the...
-
Cargo Claims Intake Support
hace 5 meses
Ciudad Apodaca, México Expeditors A tiempo completoJob Description Support Expeditors Cargo Claims operations by setting up cargo claims in the Expeditors Claims System. Claims will be received daily via our online portal and as well as by email. Administrative duties include daily setup of claim submissions, data entry, and support of Cargo Claims Specialist position. The Cargo Claims Intake Support...
-
Senior Claims Manager
hace 7 días
Ciudad de México, Ciudad de México AIG A tiempo completoJob SummaryWe are seeking a highly experienced and skilled Senior Claims Manager to lead our Complex Claims Team at AIG. As a key member of our team, you will be responsible for managing a team of claims adjusters and driving best practice claims handling performance.Key ResponsibilitiesTeam ManagementManage the allocation of claims within the Complex team...
-
Claims Expert
hace 7 días
Ciudad de México, Ciudad de México Crossell A tiempo completoAbout the RoleWe are seeking a highly skilled Claims Expert to join our team at Crossell. As a key member of our claims team, you will be responsible for the effective management and adjustment of claims from first advice to settlement of a portfolio of Mexican Insurance Claims.Key Responsibilities:Manage and adjust claims from first advice to settlement,...
-
Claims Team Manager
hace 7 días
Ciudad de México, Ciudad de México Aig A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Claims Team Manager to lead our Complex Claims Adjuster team. As a key member of our Claims organization, you will be responsible for driving best practice claims handling performance, customer service, and the technical and professional development of your team.Key ResponsibilitiesManage the...
-
Recovery Specialist
hace 7 días
Ciudad de México, Ciudad de México AIG A tiempo completoRecovery Specialist RoleAIG is a global leader in commercial and personal insurance solutions, and we are seeking a skilled Recovery Specialist to join our team. As a Recovery Specialist, you will play a critical role in helping our customers manage risk and respond to times of uncertainty.Key ResponsibilitiesAs a Recovery Specialist, your primary objective...
-
Recovery Specialist
hace 7 días
Ciudad de México, Ciudad de México AIG A tiempo completoRecovery Specialist RoleAIG is a global leader in commercial and personal insurance solutions, and we're seeking a skilled Recovery Specialist to join our team. As a Recovery Specialist, you will play a critical role in helping our customers manage risk and respond to uncertainty.Key ResponsibilitiesAs a Recovery Specialist, your primary objective will be to...
-
Recovery Specialist
hace 7 días
Ciudad de México, Ciudad de México AIG A tiempo completoRecovery Specialist RoleAIG is a global leader in commercial and personal insurance solutions, and we are seeking a skilled Recovery Specialist to join our team. As a Recovery Specialist, you will play a critical role in helping our customers manage risk and respond to times of uncertainty.Key ResponsibilitiesAs a Recovery Specialist, your primary objective...
-
Claims Adjuster
hace 7 días
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleThe Claims Adjuster is a critical member of our team, responsible for managing and resolving claims in a fair and timely manner. As a Claims Adjuster, you will be the primary point of contact for policyholders and will work closely with our underwriting and risk management teams to ensure that claims are handled efficiently and effectively.Key...
-
Cargo Claims Processing Associate
hace 7 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Overview The role of the Cargo Claims Processing Associate is vital in facilitating the operations of Expeditors' Cargo Claims department. This position involves the systematic setup of cargo claims within the Expeditors Claims System. Claims are submitted daily through our online platform and via email, necessitating a proactive approach to...
-
Claims Adjuster
hace 23 horas
Ciudad de México, Ciudad de México American International Group A tiempo completoAbout the RoleWe are seeking a highly skilled Claims Adjuster to join our team at American International Group (AIG). As a Claims Adjuster, you will play a critical role in supporting our policyholders through some of the most challenging times. You will be responsible for assessing and resolving claims related to catastrophic events, such as fires and...
