Wfm Real Time Analyst

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of previous experience in a contact center environment using contact center technologies, such as Avaya, IEX, Nice, InContact, or similar - 2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst -...

**¡Únete a Nuestro Equipo como WFM Real Time Analyst !** **GBS México,** a través de **Unlimited Vacation Club** **s**omos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional. **Responsabilidades**: - Eficiencia en la previsión y planificación, enfocada a la mejora continua de los KPIs. -...

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...

**What you'll Do.** Build an effective local workforce planning, oversee the optimization of staffing, scheduling, and workforce planning to enhance productivity, efficiency and service levels, maintain strong relationships with local stakeholders and provide global collaboration through a strong WFM excellence culture, implementing clear and executive...

WFM Team Lead At TTEC, we're all about the Human Experience. Elevated. As a Team Lead - Workforce Management - Real Time, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing - Analyze trends and provide input on improving...

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly...

**ANALISTA WFM/ REAL TIME** **Requisitos**: - Licenciatura en áreas económico administrativas o afines (Trunco, Pasante) - Manejo de Excel (se hará prueba presencial) - 2 años de experiência en puesto similar o como Analista de datos (Preferentemente en Call Centers o Centros de Servicio al cliente) **ACTIVIDADES**: - Desarrollar y mantener planes...

**What you do** - Support local efficiency of the center by ensuring the programming of Scheduling and monitoring real time staffing levels by interval. - Oversee the skill performance on real time. Monitoring potential abuses. - Make intraday decisions that deliver consistent service levels. - Intraday Highlights/Performance Notifications to operations and...

WFM Planning Analyst At TTEC, we're all about the Human Experience. Elevated. As an Analyst - Workforce Management - Planning (WFM) in Mexico City, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Have a passion to solve...

**Job Description Summary** **Why being part of Coca-Cola Latin America?** We’re accelerating our momentum as the fastest-growing large consumer goods company in Latin America. People are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to...

Key ResponsibilitiesMonitoring clients' online presence and identifying potential security risks.Providing real-time threat intelligence to help mitigate online harms.Collaborating with the team to develop and implement effective strategies to protect clients.

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

Aramco energizes the world economy. Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce...

**Why be part of Coca-Cola Latin America?** We are accelerating our momentum as the fastest growing consumer goods company in Latin America. People are our focus when we collaborate with our diverse network of locally connected manufacturers and when we return every drop of water we use to communities and nature. We empower our employees to challenge the...

Aramco drives global energy excellence.We are the world's largest producer of hydrocarbons, with a strong commitment to innovation and sustainability. Our significant investment in technology and infrastructure enables us to maximize the value of the energy we produce for the world.As a responsible steward of the Kingdom's vast hydrocarbon resources, we...

**Real Estate Analyst** Comerlat Hospitality is a growing real estate development company that primarily focuses on the commercial and hospitality industry. Comerlat Hospitality currently has multiple hotel development projects in its pipeline in different phases. We’re seeking a Real Estate Analyst who can assist the Developmet Team providing valuable...

Real-time Linux is a key requirement for critical infrastructure like 5G towers, robotics and self-driving cars. We are excited to be bringing Ubuntu to the real-time space, and are looking for a specialist, quality-centric senior kernel engineer to lead our real-time kernel effort. This is an exciting opportunity for a senior software engineer passionate...

Infrastructure ManagementAs a Senior Mlops Engineer - Real-Time Data Expert, you will be responsible for managing and automating cloud infrastructure to support machine learning and credit scoring. This includes working directly on Terraform for efficient infrastructure as code, ensuring configurations align with our practices and meet our needs for...

**About This Job**: The Call Center Analyst will provide operational support for inbound sales, outbound sales, customer service, and omni-channel functions. This includes the real time monitoring of queues, creating department shift bids to ensure we always have the proper coverage, intraday performance reporting and analysis. This role plays a key part in...