Multiple Customer Service Agents
hace 2 semanas
Dynadot is a top-rated web host and domain name registrar founded in 2002. We are growing rapidly, and provide our employees with ample opportunity to learn new skills and develop their careers. Our head office is located in the heart of Silicon Valley, California.Our team is expanding and we are looking for several top-notch representatives to give our customers the exceptional service that we are known for. We offer competitive pay, medical benefits, generous paid time off, and a fun team-based work environment. We are looking for several full-time customer service representatives.
We have opened a Puerto Vallarta office
We hope you can join us.
The shift times we are:
Sunday to Thursday 1-10am PST (3am -12pm CST)
Tuesday to Saturday 1-10am PST (3am -12pm CST)
**Responsibilities**:
- Write knowledge-base articles for our help site and our FAQs.
- Answer technical support questions regarding DNS, Web Hosting, SSL certificates, and any other issues as they arise.
- Work with our engineering team to troubleshoot bugs in our system.
- Keep up-to-date with the changing policies and procedures of the domain name industry.
Required Qualifications:
- Fluent english.
- A passion for providing excellent support.
- Strong written, verbal, and telephone communication skills.
- Strong problem-solving skills.
- Hardworking, motivated, reliable, detail-oriented.
- Ability to work independently as well as with a team.
- Must be available to work weekends and some holidays.
**Benefits**:
- Full-time position
- Competitive salary
- Dental care
- Vision care
- 4 weeks paid time off per year.
- Fun team-based work environment.
- Team-bonding activities.
Training will begin on Monday January 23rd, 2023
If interested, please follow these steps:
iii) Submit resume, cover letter is optional
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $13,000.00 - $15,500.00 al mes
Horario:
- Incluye fines de semana
- Lunes a viernes
Prestaciones:
- Opción a contrato indefinido
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Puede trasladarse/mudarse:
- 48333, Puerto Vallarta, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Una ubicación
Fecha de inicio prevista: 16/01/2023
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