Driver Offline Acquisition Manager

hace 4 semanas

Ciudad de México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
Being part of the Operations team will give you the unique opportunity to help drive growth in one of the fastest growing companies ever. This data driven role calls for a rare combination of user-centric, analytical thinking, on-the-field action & interpersonal abilities. You will have the opportunity to work in a tight team, where you will launch, build and run DiDi's business in Spanish Speaking Latam. Be prepared for a hectic, fast paced and challenging environment. Never a dull moment

Role Responsibilities:
**Your responsibilities**:

- Select, evaluate and train third-party-vendors to support Offline Driver Acquisition.
- Optimize and expand Offline Operations from Mexico to other countries across Spanish Speaking LatAm.
- Effectively manage Vendor Operations to ensure Driver Growth at optimal unit cost.
- Identify and implement new Growth Strategies through constant on-the-field Market Intel.
- Maintain a highly efficient communication and a strong relationship with internal and external customers, as well as potential project partners.
- Closely monitor operations performance to deliver Results & Strategy presentations to internal stakeholders.
- Build strong collaborative relationships with cross-functional teams, to ensure Offline Operations run smoothly. You'll have constant interactions with teams like Procurement, Marketing, Legal, GA, Finance, Compliance.

Role Qualifications:
**The successful applicant**:

- Bachelor's degree on Commercial related fields
- Effective communication skills. Proficiency in English & Spanish. We're an international team
- Proven 3-5 years of experience and excellence on user acquisition, sales, managing on-the-field operations with multiple people under your scope, directing third-party-vendor operations.
- Relentless drive for sales, objection management, face-to-face client interactions, training and developing sales teams.
- Strong Spreadsheet skills (Excel / Google Sheets) is a must. Other database (SQL) and data-visualization skills are highly desired. Comfortable about learning and using new software tools.
- Proven to be self-motivated, self-directed, highly driven, and eager to take ownership of tasks to ensure solutions.
- Availability to travel nationally and internationally

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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