Customer Service
hace 5 meses
Descripción y detalle de las actividades
Responsable de dar seguimiento a las órdenes recibidas en sistema por parte del cliente con el fin de monitorear el proceso de principio a fin para revisar se cumpla con las fechas compromisos de entrega, así como mantener comunicación con el cliente en caso de cualquier cambio o retraso de su producto brindando soluciones y soporte ante cualquier duda. 1. Verificar que todas las órdenes tengan la información necesaria para ser procesadas, de no ser así contactar al cliente. 2. Dar seguimiento a las ordenes en todas las etapas en las que se encuentre, es decir, verificar disponibilidad de los artículos, verificar que el arte esté listo a tiempo, confirmar precio, que la orden sea liberada de crédito a tiempo para cumplir con las fechas de los clientes, mandar la orden a producción una vez que sea aprobada por el cliente. 3. Informar al cliente de cualquier eventualidad como lo son problemas con el inventario, con producción, retrasos en la llegada de los contenedores y en general mantenerlos informados acerca del estado de su orden. 4. Atender llamadas cuando las líneas de servicio al cliente están ocupadas, cuando los clientes llaman directamente para hacer cambios en sus ordenes o para resolver dudas.
Experiência y requisitos
Experiência mínima de 2 años en puesto similares (atención a clientes, logística, ventas, etc). Ingles Avanzado. Escolaridad: Preparatoria, carrera técnica, Manejo de paqueteria Office. Excelente actitud de servicio.
**Número de vacantes** 2
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario** 6:00am-4:00pm Lunes a Viernes
**Estudios** Preparatoria
**Sexo** Indistinto
**Disponibilidad p. viajar** No
-
Customer Service Representative
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoJob Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...
-
Customer Service Associate
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoPrimary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...
-
Customer Service Representative
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Title: Customer Service Representative - **This is an on-site and full-time position in Tijuana, Baja California.**_ About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company...
-
Customer Service Representative
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoEXCLUSIVE TO TIJUANA AND ROSARITO RESIDENTS MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH Join Integon, a US insurance company with a Tijuana branch, offering diverse opportunities in customer service. We're proud to be a Great Place To Work since 2019, recognized as one of Mexico's best employers. Experience growth and a fantastic work environment. Weekly...
-
Customer Service Supervisor
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoJob Summary: Demonstrates basic knowledge for managing all facets of assigned team. Manages critical performance indicators, and provides guidance and coaching to reach company targets. Observes day to day interactions between front line employees/customers, and develops specific coaching plans to help frontline employees exceed goals. Manages multiple...
-
Customer Service Class Starting September 22nd
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoJob Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...
-
Customer Service
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoCustomer Service -Roadside Rescue Associate MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH Weekly Pay: $6,000 Before Taxes Requirements: Weekly payment Full IMSS coverage Life insurance Savings bank Saving Fund Fonacot Funeral expenses insurance Food vouchers ($303.99 MXN) Seize this opportunity for a fulfilling career at Integon! After Taxes taking...
-
Customer Service Starting July 15th
hace 5 meses
Tijuana, México Integon Service Co. A tiempo completoPrimary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...
-
Customer Service
hace 5 meses
Tijuana, México Reclutamiento 3R A tiempo completoBilingual agent - Customer service BIG CALL CENTER IS LOOKING FOR BILINGUAL AGENTS FOR CUSTOMER SERVICE WITH EASE OF WORD JOB OFFER: Base salary (weekly payment via payroll) + Bonuses + Law benefits Immediate response 2 days off per week Immediate hiring **PROFILE** - Elementary, middle school or high school - Advanced English level - Schedule...
-
Customer Service
hace 5 meses
Tijuana, México Reclutamiento 3R A tiempo completoBilingual agent - Customer service BIG CALL CENTER IS LOOKING FOR BILINGUAL AGENTS FOR CUSTOMER SERVICE WITH EASE OF WORD JOB OFFER: Base salary (weekly payment via payroll) + Bonuses + Law benefits Immediate response 2 days off per week Immediate hiring **PROFILE** - Elementary, middle school or high school - Advanced English level - Schedule...
-
Customer Service
hace 5 meses
Tijuana, México Meade Instruments México, S. de R.L. de C.V. A tiempo completoDescripción y detalle de las actividades Maintains high level of customer satisfaction by providing problem-solving resources. Complete all departmental forms accurately and neatly, Accurately enter data into the computer system, Customer Service team provides multi-channel product support to both dealer/distributors and end user customers. Maximizes...
-
Customer Service Representative
hace 2 semanas
Tijuana, Baja California, México Tres R A tiempo completoJob Title: Customer Service RepresentativeCompany: Tres RLocation: Tijuana, Baja CaliforniaJob Type: Full-timeLanguage: SpanishAbout the Job:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Tres R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing...
-
Customer Service
hace 5 meses
Tijuana, México OLD WORLD DOOR DE MEXICO SA DE CV A tiempo completoProvide high level Customer Service; making sure customer needs are taking care off - Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company) status, updates, etc. - Follow up on Customer orders, providing efficient information to each order to the team and Customers - Update each...
-
Customer Service
hace 5 meses
Tijuana, México OLD WORLD DOOR DE MEXICO SA DE CV A tiempo completoProvide high level Customer Service; making sure customer needs are taking care off - Needs to answer each phone call and provide solutions to each customer (advised by general manager and Vice president of company) status, updates, etc. - Follow up on Customer orders, providing efficient information to each order to the team and Customers - Update each...
-
Customer Service Representative
hace 6 días
Tijuana, Baja California, México Integon A tiempo completo**Customer Service Role**:We are seeking a skilled Customer Service Representative to join our team at Integon. In this role, you will be responsible for handling customer inquiries, addressing policy and billing questions, and resolving service concerns in a professional and accurate manner.**Key Responsibilities**:• Handle customer inquiries via phone,...
-
Customer Service Representative
hace 2 semanas
Tijuana, Baja California, México Tap A tiempo completo**Vacante para la empresa TAP en Tijuana, Baja California**:We are seeking a skilled Customer Service Representative to join our team at the most important Contact Center in TJ.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences over the phone.**Requirements:** Advanced English level Basic PC skills...
-
Customer Service Coordinator
hace 5 meses
Tijuana, México Emprego MX A tiempo completoDescripción y detalle de las actividades - Supervise the resolution of customer complaints. - Implementation and communication of policies and processes related to customer service. - Coordination and implementation of projects and initiatives related to Customer Service. - Implement strategies to improve quality, productivity, and service performance. -...
-
Customer Service Representative
hace 3 semanas
Tijuana, Baja California, México Tres R A tiempo completoJob Title: Tijuana Mon-Fri Customer ServiceJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Tijuana. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues...
-
Customer Service Representative
hace 3 semanas
Tijuana, Baja California, México Empleando Mexico A tiempo completoJob Opportunity at Empleando Mexico in Tijuana, Baja CaliforniaWe are seeking a highly skilled and motivated individual to join our team as a Bilingual Customer Service Executive in our Tijuana office.Key Responsibilities:• Provide exceptional customer service to clients via phone and email• Manage customer requests and resolve issues in a timely and...
-
Customer Service Lead
hace 1 semana
Tijuana, Baja California, México Integrated 3Pl A tiempo completo**Role Description**Integrated 3PL seeks a Customer Service Lead to oversee daily customer support and operational tasks, ensuring high customer satisfaction levels and effective phone/written etiquette.Responsibilities include resolving customer service tickets, working cross-function support with all departments, and elevating the customer journey pre and...