Customer service and legal Agent
hace 5 días
📌 Position: Intake Specialist
Location: Chihuahua, México
Work Modality: On-site
Schedule:
- Availability from Monday to Sunday
- Two continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon)
- Fixed schedule (no rotation)
- Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time)
🧭 Job Description
We are looking for a bilingual Intake Specialist with strong customer service skills to join a dynamic legal team. This role involves handling client inquiries, documenting case information, and supporting legal processes with empathy and professionalism.
📋 Key Responsibilities
- Answer calls with professionalism and empathy
- Document and resolve inquiries accurately
- Provide excellent client service
- Retain and manage client/provider information
- Conduct consultations for potential cases
- Sign up new clients electronically
- Schedule initial clinic appointments
- Review inquiry calls and emails
- Process and file legal documents
- Meet walk-in clients and coordinate with partner firms
- Perform data entry and maintain case documentation
🎯 Skills & Qualifications
- Minimum 1 year of experience in customer service or BPO call centers
- Bilingual: English & Spanish (B2+)
- Legal studies or experience preferred.
- Ability to multitask in fast-paced environments
- Strong organizational and technical skills
- Proficiency in Microsoft Word, Outlook, DocuSign
-
Customer service and legal Agent
hace 6 días
Chihuahua, México Solvo Global Careers A tiempo completoPosition: Intake Specialist Location: Chihuahua, México Work Modality: On-site Schedule: Availability from Monday to Sunday Two continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon) Fixed schedule (no rotation) Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time) Job Description We are looking for a...
-
Customer service and legal Agent
hace 6 días
Chihuahua, México Solvo Global Careers A tiempo completo📌 Position: Intake SpecialistLocation: Chihuahua, MéxicoWork Modality: On-siteSchedule:Availability from Monday to SundayTwo continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon)Fixed schedule (no rotation)Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time)🧭 Job DescriptionWe are looking for a...
-
Customer service and legal Agent
hace 5 días
Chihuahua, México Solvo Global Careers A tiempo completo📌 Position: Intake SpecialistLocation: Chihuahua, MéxicoWork Modality: On-siteSchedule:Availability from Monday to SundayTwo continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon)Fixed schedule (no rotation)Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time)🧭 Job DescriptionWe are looking for a...
-
Customer service and legal Agent
hace 5 días
Chihuahua, México Solvo Global Careers A tiempo completo📌 Position: Intake SpecialistLocation: Chihuahua, MéxicoWork Modality: On-siteSchedule:Availability from Monday to SundayTwo continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon)Fixed schedule (no rotation)Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time)🧭 Job DescriptionWe are looking for a...
-
Customer service and legal Agent
hace 7 días
Chihuahua City, México Solvo Global Careers A tiempo completoPosition: Intake SpecialistLocation: Chihuahua, MéxicoWork Modality: On-siteSchedule:Availability from Monday to SundayTwo continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon)Fixed schedule (no rotation)Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time) Job DescriptionWe are looking for a bilingual...
-
Customer service and legal Agent
hace 4 días
Chihuahua, Chih., México Solvo Global Careers A tiempo completoPosition: Intake Specialist Location: Chihuahua, México Work Modality: On-site Schedule: Availability from Monday to Sunday Two continuous days off selected by operations (e.g., Fri–Sat, Sat–Sun, Sun–Mon) Fixed schedule (no rotation) Working hours assigned within the range of 6:00 a.m. to 10:00 p.m. (Mexico time) Job Description We are looking for a...
-
Customer Service Agent
hace 2 días
Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe - Chihuahua, Chihuahua**: **We are Hiring! Join a different team, a different BPO.** **Job Title**:Intake Specialist (Customer Service Representative) **Location**:On Site - Parques de San Felipe **Monthly Gross Salary**:20,300 mxn **MUST have**:Customer service experience (call...
-
Customer Service Agent
hace 9 horas
Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe - Chihuahua, Chihuahua**:**We are Hiring! Join a different team, a different BPO.****Job Title**:Intake Specialist (Customer Service Representative)**Location**:On Site - Parques de San Felipe**Monthly Gross Salary**:20,300 mxn**MUST have**:Customer service experience (call center)...
-
Customer Service Agent
hace 8 horas
Chihuahua, México Frontier Talent, Inc. A tiempo completoThink of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are...
-
Customer Service Agent
hace 2 días
Chihuahua, México Frontier Talent, Inc. A tiempo completoThink of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are...
