IoT Specialist

HEINEKEN MÉXICO represents the brewing group with the longest tradition in Mexico since its founding in 1890, with a team in Mexico of more than 18,000 employees. Our company values include bringing fun to the lives of our consumers and collaborators by promoting our products responsibly and fostering an environment where people can fully unlock their full potential and enjoy their work. We have a passion for quality in everything we do, we invest in our people, new technologies and continuous improvement processes in our organization. Furthermore, we respect the individual, society and the environment, committing ourselves to the communities where we operate, respecting the Universal Declaration of Human Rights, and following the laws of the countries in which we are operate.

At HEINEKEN, we brew great beers and we build great brands. We are committed to surprising and exciting our consumers and employees everywhere. We have a proud history and heritage in brewing and in our communities. With operations in over 70 markets globally, we are the world's most international brewer.

We Go Places How about you?
Location: Monterrey
Function: Digital & Technology
Sub Function: Digital & Technology - Other Support
Type of Contract: Permanent

? About the Role

At HEINEKEN, we’re on a mission to digitally transform the shopfloor experience—making the lives of our operators and technicians smarter, safer, and more efficient.

We’re looking for a hands-on IOT Specialist to guide the Smart Supply Chain Services Team, a key player in modernizing operational processes such as safety, manual work execution, troubleshooting, and continuous improvement (TPM). Your role? Take this digital journey further, scale its impact, and deliver truly game-changing solutions for our people.

You'll be working closely with our suppliers’ development teams, global product owners, and regional deployment teams—bridging automation and IT in one of the most exciting tech environments in our supply chain.

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? Your Key Responsibilities

- Act as the main technology expert in the product team for shopfloor digital services.

- Guide the implementation and support of digital solutions for TPM, safety, maintenance, and more.

- Own the incident management and support process across L0-L2 levels.

- Enable shopfloor connectivity through SCADA, historians, IoT protocols, and PLCs.

- Collaborate with global supply chain product owners to deliver real-time, user-friendly tools.

- Ensure quality, compliance, and global standards are applied throughout all solutions.

- Influence and partner with Product Owners to drive continuous improvement.

- Help deploy services across regions, supporting activities like firewall management, system routing, and ticket resolution.

- Maintain and contribute to documentation in knowledge platforms (e.g., Confluence).

- Be a self-directed team player who works collaboratively, plans work with autonomy, and continuously removes blockers for the team.

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?️ Your Background & Skills

We’re looking for a hybrid profile—someone who understands both automation and IT systems, and who’s comfortable diving into both worlds:

✅ Must-Haves:

- Proven experience in operational IT environments and service delivery.

- Solid knowledge of PLC programming, SCADA/Historian systems (e.g., Kepware, Ignition, Proficy).

- Familiarity with industrial protocols: OPC UA, MQTT, Siemens Suite, Allen Bradley, etc.

- Good grasp of OSI model, industrial networks, and automation hardware.

- Fluent in Python or similar programming languages.

- High proficiency in English (B2+ or higher) – must feel comfortable writing, speaking, and presenting in English.

- Ability to manage support tickets, resolve technical issues, and deploy tools across regions.

- Solid experience working with tools like ServiceNow, ITIL frameworks, and RCA methodologies.

? Nice-to-Haves:

- Knowledge of ISA88/95 standards (batch manufacturing models).

- Experience with digital tools for TPM and safety in manufacturing.

- Strong analytical thinking, structured mindset, and great communication skills.

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✨ What Makes This Role Special

- ? Real impact on global shopfloor operations

- ? Work in a multicultural, highly dynamic global team

- ? Combine automation + IT in one transformative position

- ? Flexibility, autonomy, and space to innovate

- ? Help build a smarter, safer, and more digital supply chain

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Are you ready to bring your tech expertise to life and shape the future of Smart Supply Chain Services at HEINEKEN?

Apply now and let’s raise the bar together. ?

At HEINEKEN México our commitment is to respect people, society and the environment, we are against any discriminatory practice of religion, sex, political tendency, socioeconomic level or ethnic origin.

All our recruitment and selection processes are free. If you receive an email requesting deposits to cover medical exams, we urge our users to ignore these messages.