Customer Experience Specialist
hace 3 semanas
**About Kerry**
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.
We strive to be our customers' most valued partner, creating a world of sustainable nutrition.
A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
Key Responsibilities:
We're seeking an exceptional Customer Experience Specialist who will act as primary contact between key strategic customers and Kerry, delivering a world-class customer experience.
The successful candidate will respond consistently to customer needs, understanding that customer relationships are built on positive engagements, outcomes and experiences.
Qualifications and Skills:
- Systems engineer or similar background
- Student in the last semester of their degree
- Intermediate English proficiency
- Basic knowledge of Power BI
- Advanced Excel skills
- Demonstrate excellent customer service abilities and interpersonal skills
This role requires the ability to operate in a dynamic customer-centric environment, providing consistent service to drive best-in-class service with passion to support our customers.
We estimate the salary for this position to be around $60,000 - $80,000 per year, depending on location and experience.
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