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Guest Experience Ambassador
hace 2 meses
We are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share information about the local area with guests.
- Empower guests to have a seamless experience by being proactive and taking the initiative to resolve any issues that may arise.
- Work collaboratively with other team members to ensure a smooth and efficient operation.
- Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements:
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods of time and move around the property.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
