Customer Service Representative

hace 7 días


San Luis Potosí, San Luis Potosí, México Resideo A tiempo completo

**Job Summary:**

We are seeking a highly skilled Customer Service Associate II to join our team at Resideo. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

**Key Responsibilities:**

  • Process returns and handle customer inquiries in a timely and professional manner.
  • Prepare and send customer invoices, as well as generate forecast reports to support business decisions.
  • Provide administrative support to the team, including order processing and data entry.

**Requirements:**

  • High school diploma or equivalent, with some experience in the field.
  • Proficiency in Salesforce and SAP systems.
  • Excellent customer service skills and ability to work in a team environment.
  • Advanced English language skills.

**What We Value:**

  • A quick learner with a strong attention to detail.
  • A bias for action and a commitment to continuous improvement.
  • A team player with a strong work ethic.

**About Resideo:**

Resideo is a leading provider of home security and automation solutions. We are committed to delivering exceptional customer service and support to our customers.



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