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About Benchmark Digital Partners LLC
Benchmark Digital Partners LLC is a leading provider of innovative digital solutions for businesses. Our mission is to empower companies to make informed decisions, improve employee safety, and reduce their environmental footprint.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
- Support the leadership team in achieving customer satisfaction and growth goals
- Develop and maintain a deep understanding of clients' operations and systems
- Collaborate with internal teams to build and deliver customer expectations
- Support unit leads with administrative tasks and customer-related projects
- Develop and maintain business requirement documentation for project specifications
Requirements
To be successful in this role, you will need:
Bachelor's degree in an administrative field, marketing, public relations, or a related field1+ year of relevant customer service experienceExcellent communication, presentation, and interpersonal skillsAbility to work in a fast-paced and multitasking environmentProficient English skills, spoken and writtenWhat We Offer
Benchmark Digital Partners LLC offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
