Salesforce Administrator

hace 12 horas


Guadalajara, Jalisco, México Apex Systems A tiempo completo

About Apex Systems

Apex Systems is a leading provider of data and digital transformation services, focused on delivering solutions with real business value. Our customer-centric approach enables us to build authentic partnerships with clients, providing objective counsel from concept to deployment.

Job Summary

We are seeking a skilled Salesforce Administrator to join our team at our delivery center in Mexico. As a Salesforce Administrator, you will work closely with engineering teams to develop cutting-edge software solutions, providing consultative guidance and technical expertise to clients.

Key Responsibilities

  • Analyze and resolve business challenges and platform issues
  • Guide business leaders in designing and creating new features, improving existing processes, and estimating work effort
  • Focus on processes related to Sales Cloud, Service Cloud, and Experience Cloud

Requirements

  • Business and systems analysis work knowledge, including business processes, anticipating requirements, uncovering areas for improvement, and implementing solutions
  • Experience in configuration and customization of the Salesforce platform using standard and custom objects, fields, approval processes, lightning flows, page layouts, lightning pages, record types, sharing rules, and validation rules
  • Knowledge of creating and maintaining business requirement documentation, including use cases, process flows, and system interface diagrams
  • Experience in creating reports using report builder and other analytics tools
  • Experience developing training materials and conducting training sessions with business users to improve adoption and efficient use of systems
  • Knowledge of evaluating App Exchange tools for feasibility and impact on the business
  • Good communication skills to effectively interact with business users on the status of enhancements and projects

Benefits

  • 100% payroll
  • 30-day Christmas bonus
  • Long-term contract
  • 15-day vacations (70% of vacation bonus)
  • Home office
  • Performance bonus (every three months)
  • Monthly bonus
  • Medical and life insurance
  • Dental insurance
  • Optical insurance
  • Financial services (savings fund, salary on-demand)
  • Professional growth in a great work environment


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